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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

February 10, 2017

i have never had anything but great service !!!! the service team is the best. they always have provided great customer service and timely repair. we were in for only 40 minutes !!! thanks again More

by ousleyjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hawkins, Brandon Ingram
Feb 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 06, 2017

Satisfied with service John Moore did an excellent job of checking my car in promptly, arranging a ride in the courtesy van, and communicating with me regarding work that ne More

by Noscreenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Feb 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that John Moore was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle's needs. Sincerely, Toyota Knoxville

February 05, 2017

Dalton Johnson is one excellent salesman. He not only knows the Toyotas inside and out, but he has one heckuva personality. I took to him like a kid brother. He More

by Betsy Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2017 -

Toyota Knoxville responded

Betsy, Thank you for the outstanding review! Dalton is one of our most knowledgeable and respected employees, and it is always great to see such positive reviews regarding his excellent salesmanship. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 04, 2017

Good service and communication. The service department did a good job. Our contact John Moore did a good job of keeping me informed of the status of my vehicle. More

by Pappyvol48
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Moore, Brandon Ingram
Feb 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that John and our service team were able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 04, 2017

Awesome!! They called I took my car and it was taken and I left my info and Patrick & Barry were both very helpful both times!! Patience and Helpful!! More

by 1725monk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts, Barry (something) not sure
Feb 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that Patrick and Barry were both able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 03, 2017

My experience was excellent I came to the dealership with my 07 scion. It was using oil. Mary was very helpful in taking all the information to see if I qualified for the oil con More

by Joan Mathes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
Feb 03, 2017 -

Toyota Knoxville responded

Joan, Thank you for the positive review! We are very glad that Mary and our service staff was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

February 02, 2017

taking care of business. I had 2 recalls that hadn't been completed and they took care of those fine. Couldn't have done it better myself. Good job. More

by barryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 02, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our service department was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

January 27, 2017

Friendly service on arrival and beyond. Nice waiting area. Was at the dealer for a 25000 mile service. Work started and completed on time as promised. Love my van and the dealership and would recommend . More

by Mamaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittany Dillon
Jan 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle's needs. Sincerely, Toyota Knoxville

January 24, 2017

Service Patrick was the best! Very fast service. Highly recommended. Everyone was very nice. This was the first time I took my camry for service and patrick More

by Angela Lowe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Schmidt
Jan 28, 2017 -

Toyota Knoxville responded

Angela, Thank you for the positive review! We are glad Patrick and other members of our service staff were able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle's needs. Sincerely, Toyota Knoxville

January 24, 2017

Outstanding service I had my Rav-4 serviced at Toyota of Knoxville recently. From the time I drove in until the time I left, I received exceptional service. Barry was so More

by MollieEliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
Jan 28, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service staff was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle's needs. Sincerely, Toyota Knoxville

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