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Toyota Knoxville
Knoxville, TN
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
February 28, 2017
RUDE RUDE RUDE He spent half the time running his co-workers into the ground while raising himself on a pedestal. Arrogant, Rude, Dishonest... I can't believe He spent half the time running his co-workers into the ground while raising himself on a pedestal. Arrogant, Rude, Dishonest... I can't believe I wasted an entire afternoon with this jerk. Talked on his cell phone - LOUDLY- for most of the time while we were test driving and acted put out when we would ask questions??!! More
by Smokymtnman
Employees Worked With
Tanner Bradley
February 28, 2017
Just saying Great to work with, but should be more forthcoming about the warranty. particularly the electronics and other add-ons after the negotiated price. Stil Great to work with, but should be more forthcoming about the warranty. particularly the electronics and other add-ons after the negotiated price. Still a great experience and will return for my next vehicle. More
by pc8856
Employees Worked With
Frank Rojas
February 28, 2017
Always efficient. The service department at Toyota Knoxville is the best. Always on time, courteous, and thorough. I like that they a l ways go over everything that was The service department at Toyota Knoxville is the best. Always on time, courteous, and thorough. I like that they a l ways go over everything that was done BEFORE you pay! More
by Prius convert
Employees Worked With
February 25, 2017
Service consultant (Chris) was very thorough and attentive. Chris went the extra mile to listen and diagnose an issue I had with my vehicle. He offered suggestions and made me feel comfortable with my decision. Chris went the extra mile to listen and diagnose an issue I had with my vehicle. He offered suggestions and made me feel comfortable with my decision. He did not apply any pressure and was empathetic to my needs. The tech also made every effort to understand my vehicle issue. So far it seems like everything has been repaired. More
by Zelems
Employees Worked With
Chris Palumbo
February 21, 2017
Oil change Always have great service and have never had any complaints at Toyota knoxville. I bought my car here in 2005 and at 287,000 miles it's running great Always have great service and have never had any complaints at Toyota knoxville. I bought my car here in 2005 and at 287,000 miles it's running great More
by Lisa's car
Employees Worked With
Millie Djurdjevic
February 20, 2017
Wonderful service while purchasing our new 4-Runner Really enjoyed working with Dalton at Toyota of Knoxville. He was very helpful and had negotiated the price of our new 4-runner before we came onto t Really enjoyed working with Dalton at Toyota of Knoxville. He was very helpful and had negotiated the price of our new 4-runner before we came onto the lot. Our experience with Toyota of Knoxville was excellent and would recommend anyone wishing to purchase a Toyota to work with them. More
by jmelton
Employees Worked With
February 20, 2017
Excellent Service Matt Goss did a great job of handling my service and in a timely manner. very satisfied with the quality of service also. Office personal was very nic Matt Goss did a great job of handling my service and in a timely manner. very satisfied with the quality of service also. Office personal was very nice and helpful also when paying for my service More
by Jenny
Employees Worked With
February 20, 2017
Very good but a little slow Very good in terms of communication and explanation. Seemed to take longer than it should but Jon did great job of keeping me posted via text. Very good in terms of communication and explanation. Seemed to take longer than it should but Jon did great job of keeping me posted via text. More
by Jeffreymurrell
Employees Worked With
February 17, 2017
Excellent Service I am very satisfied with the quality of service provided by the employees at Toyota Knoxville. The costumer service is top notch. Keep on doing the ex I am very satisfied with the quality of service provided by the employees at Toyota Knoxville. The costumer service is top notch. Keep on doing the excellent job! More
by luigi7
Employees Worked With
February 10, 2017
Oil change tire rotation The service department is excellent. The truck is a fleet vehicle and they do a very good job of getting me in and out in a timely manner. The service department is excellent. The truck is a fleet vehicle and they do a very good job of getting me in and out in a timely manner. More
by afultz401
Employees Worked With
Mary Linebaugh
