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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

April 08, 2017

Always top notch in service! The only place I would ever trust to take my 4Runner! Awesome customer service knowledgeable about any questions asked and handled in timely efficien More

by Jill4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that you only trust Toyota Knoxville with your 4Runner, as it shows that team has adequately earned your trust. We greatly appreciate your business, and hope to see you in our dealership again. Sincerely, Toyota Knoxville

April 07, 2017

Repeat customer, still satisfied I love my new Avalon. This is my third purchase from Knoxville Toyota and I'm pleased with the purchase. Joshua, Jim and Andrew provided exceptional More

by BG
Recommend Dealer
Yes
Employees Worked With
Jim Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Clevenger, Joshua Robinson
Apr 07, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. It appears our staff was able to make your experience enjoyable, however, may we ask how our staff can improve to ensure we receive a five star review from customers like yourself? If you could e-mail our Online Marketing Specialist Sawyer Bowen at sbowen@toyotaknoxville.com, we would love to hear a more in-depth analysis of your visit! Sincerely, Toyota Knoxville

April 05, 2017

Service Everyone at Knoxville Toyota has been great! The employees in the service department are exceptional and knowledgable. This dealership is very clean. More

by E C B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 05, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always great to hear customers who have enjoyed the Toyota Knoxville experience! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 04, 2017

Tundra recall and oil change Very helpful and courteous. Had a few extra things that needed to be done. Felt that could trust his advice. Very happy with results. Thanks for carin More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2017 -

Toyota Knoxville responded

Candice, Thank you for the positive review! We are glad that our staff was able to earn your trust and help you with your situation. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 04, 2017

Great custumer service I made an appointment for 8:30 am. I arrived on time and I was greeted promptly. Barry was very professional and knowledgeable. Service was done in t More

by Jose R. Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2017 -

Toyota Knoxville responded

Jose, Thank you for the positive review! We are very glad that Barry and our service staff was able to make your experience enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 01, 2017

Fast and professional I came in for a late oil change and John Moore checked my vehicle in for service and soon after informed me that the technician had found some minor p More

by YuFoundMee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 03, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that John Moore and our service team was able to make your experience quick and enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

March 30, 2017

Really competent service department My vehicle is always taken in on time and I am given a pretty accurate estimate of when I can expect work to be performed. The work scope is always re More

by Michael Shepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Toyota Knoxville responded

Michael, Thank you for the positive review! It is always great to hear such wonderful comments regarding our staff members and their courteousness. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of you vehicle needs. Sincerely, Toyota Knoxville

March 27, 2017

Connor ensured that the problem with my car was remedied I had a difficulty issue with my car that took all day to investigate to determine the problemr. No one gave up and as a result of the repair, I hav More

by sujnu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our staff was able to help resolve you issue! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

March 26, 2017

Positive feelings include all departments of the dealership As we mentioned above we have had positive experiences not only in the sales department, but in all other areas of the dealership. That includes serv More

by Climatologist1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Axley
Mar 27, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that you have had outstanding experiences in our various departments, and we greatly appreciate your business. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

March 26, 2017

excellent customer service Excellent customer service every time I bring in my vehicle. I recommend this location to other individuals. The waiting area is very comfortable and More

by J's Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your recommendations and the kind words you provided regarding our organization. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

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