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Toyota Knoxville
Knoxville, TN
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
February 10, 2022
The service dept does not have a clue how to schedule maintiance appointments. Went in with a 21 Avalon that I purchased from THEM. Had an appointment for a 5000 mile maintiance service. 30 min job. Was maintiance appointments. Went in with a 21 Avalon that I purchased from THEM. Had an appointment for a 5000 mile maintiance service. 30 min job. Was told it would be 1.5 hrs before they could get to me. This was after the 2 cars BEHIND me had been written up. This has happen twice with this car and it only has 15k miles. It won't happen again!!! As I won't be back for service or purchase of another vehicle. Service keep up the awesome scheduling!!! More
by Lynn
Employees Worked With
No names
February 09, 2022
Austin was extremely professional, friendly and helpful throughout the whole process and was a pleasure to work with. We are extremely happy with our purchase on the Toyota Highlander. throughout the whole process and was a pleasure to work with. We are extremely happy with our purchase on the Toyota Highlander. More
by Rawan
Employees Worked With
February 08, 2022
Cannot say enough good things about our experience with Toyota Knoxville and our salesman Austin. They were extremely responsive to every communication from initial connection through website through the c Toyota Knoxville and our salesman Austin. They were extremely responsive to every communication from initial connection through website through the closing process. Austin went way above and beyond, not only in the sales process, but also delivering the car to our home(in Cincinnati) and walking my wife and I through all the features. Can't say enough. My next car will vehicle will come from Toyota Knoxville and Austin. #Amazingcustomerfocus More
by Tony Martin
January 30, 2022
This dealership is always super helpful. Everyone is always willing to help. I dealt with Austin and Jason and they both helped out tremendously! Great people! always willing to help. I dealt with Austin and Jason and they both helped out tremendously! Great people! More
by Taylor Love
January 28, 2022
Excellent well managed business. They worked very hard to get me the monthly rates I needed. Austin is a great person and helped me every step along the way when purchasing my first new car! I would definite get me the monthly rates I needed. Austin is a great person and helped me every step along the way when purchasing my first new car! I would definitely point anyone purchasing a car in his direction. More
by Joshua Mathews
January 26, 2022
Great dealership, seem to really care about customers and associates. I would recommend them for sure!!! associates. I would recommend them for sure!!! More
by jcarson0042
January 26, 2022
Dope dealer with dope people. Will by more from them in the future. 15 characters the future. 15 characters More
by Landonderic
Employees Worked With
January 26, 2022
HelloI asked Austin Davis to please find a pre-owned SUV Hello I asked Austin Davis to please find a pre-owned SUV for my mom who had recently been hit by another vehicle. He worked diligently until he fou Hello I asked Austin Davis to please find a pre-owned SUV for my mom who had recently been hit by another vehicle. He worked diligently until he found a very nice Ford Escape for her. I bought it from looking at pictures Mr. Davis sent to me. It looked spotless. He even brought the vehicle to Mom's house for us to drive and sign the paperwork and payment. He really went out of his way to help me as I had no idea where to even begin shopping for a vehicle for Mom. I would recommend Mr. Austin Davis wherever he is working. He really went above and beyond! More
by Allen Patti
Employees Worked With
January 25, 2022
Austin helped me get my vehicle at the best possible price any questions I had he answered he’s very knowledgeable about the makes and models. price any questions I had he answered he’s very knowledgeable about the makes and models. More
by Amymart30
Employees Worked With
January 25, 2022
Purchased a Preowned Toyota Highlander and the experience was amazing. The staff was friendly and helpful and Austin Davis was amazing to work with! I would recommend this dealership and Austin to anyone lo was amazing. The staff was friendly and helpful and Austin Davis was amazing to work with! I would recommend this dealership and Austin to anyone looking to purchase new or used. More
by amylmartin91
Employees Worked With
