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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

April 23, 2017

Excellent service. Excellent service personnel. Concerned and gave sound advice. I considered him to be very trustworthy. I would definitely ask to consult with him in More

by Kenneth D. Carpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2017 -

Toyota Knoxville responded

Kenneth, Thank you for the positive review! We are glad that our service team was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 23, 2017

Always excellent! I bought my Highlander in 2011, and Toyota of Knoxville helps me keep it running like a top! Barry and company are always quick, courteous and compete More

by Alicia Randisi-Hooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2017 -

Toyota Knoxville responded

Alicia, Thank you for the positive review! We greatly appreciate your repeat service, as it shows that our organization as an overall whole is succeeding. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 20, 2017

Mixed Feelings I have owned a 2015 Tundra for 2 years now, brand new off the lot when I took ownership. I will start by saying the SERVICE center is Phenominal, abso More

by Tundra2015KV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales staff in general
Apr 20, 2017 -

Toyota Knoxville responded

We are sorry to hear that your experience was less than exceptional. Our organization prides itself on excellent customer service, and we respond to every survey response we receive, may it be negative or positive, to ensure we can further enhance our numerous business functions. We have escalated this particular issue to our General Sales Manager, and he is addressing this matter with the sales staff. However, if you could please e-mail your personal contact information to sbowen@toyotaknoxville.com, we would also like to contact you in an effort to mitigate this problem. We hope that you accept our sincerest apology for the issue. Thank You, Toyota Knoxville

April 18, 2017

Thanks to Tanner Bradley Tanner helped me in selecting my 2017 Camry. He was very friendly,kind ,and knowledgeable. He did not try to rush me in my decision. .Everyone ha More

by Scam75278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Reeves, Tanner Bradley
Apr 18, 2017 -

Toyota Knoxville responded

Carolyn, Thank you very much for the positive review! It is always great to hear how efficient and courteous our sales staff is during the car buying process, and Tanner will be recognized for his outstanding behavior! We hope you enjoy your new 2017 Camry for many years to come! Sincerely, Toyota Knoxville

April 18, 2017

Excellent service I was greeted at the door with a professional attitude. My truck was serviced quickly. I was informed about the estimated wait time. Everything was h More

by Garycmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Hayes
Apr 18, 2017 -

Toyota Knoxville responded

Gary, Thank you for the positive review! We are very glad to hear that our service staff was able to make your experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

April 18, 2017

Excellent Service John was great, very professional and with a friendly attitude which is very important to me. He came and let me know what was going on with my servic More

by Linda Gail Herron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Apr 18, 2017 -

Toyota Knoxville responded

Linda, Thank you for the positive review! We are very glad John was able to make your experience enjoyable, and we hope to see you again at our service center! Sincerely, Toyota Knoxville

April 18, 2017

Excellent Customer Service Even though this was the first service for my new car, the service advisor was professional and courteous. Overall, the dealership provided excellent More

by Mkillaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad Jon was able to make your experience enjoyable! We greatly appreciate your business! Sincerely, Toyota Knoxville

April 14, 2017

Exceptional Patrick was very courteous. He was informative and efficient. It felt like Disneyland of car service. Service department was practically singing "Be o More

by Rhonda Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Apr 14, 2017 -

Toyota Knoxville responded

Rhonda, Thank you very much for the positive review! We are glad that Patrick and our service team was able to make your experience enjoyable, and we hope that Walt Disney would have been proud of our efforts! Sincerely, Toyota Knoxville

April 12, 2017

Great service I recieved great service on my 20,000 mile service,Patrick was very nice and helpful.I am a little disappointed that my front rotors warped after only More

by Fox10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Apr 13, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that Patrick and our service staff was able to make your experience enjoyable! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

April 08, 2017

Great Service! Connor did a great job! Keep me informed, checked tire pressure and adjusted - knew it wasn't right. I'll be back because of this guy!!! More

by Volfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Connor and our service team was able to make your experience enjoyable! We greatly appreciate your business, and look forward to seeing you within our dealership again! Sincerely, Toyota Knoxville

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