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Toyota Knoxville
Knoxville, TN
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
June 10, 2017
Toyota Knoxville is A+ I dropped my car off and was driven back to my job. I had a text about an hour later saying my car was ready. I texted back asking if the taxi servic I dropped my car off and was driven back to my job. I had a text about an hour later saying my car was ready. I texted back asking if the taxi service could pick me up at 11:30. The driver got there about 11:40 to take me back to Toyota. I signed my papers and was on my way!! Very friendly staff. More
by Robert Watkins
Employees Worked With
Mary Linebaugh
June 09, 2017
auto butler Patrick was very friendly and took professional care of my car and me. I would recommend him to anyone. Thank you for your service. Great Patrick was very friendly and took professional care of my car and me. I would recommend him to anyone. Thank you for your service. Great More
by pepper
Employees Worked With
Patrick Roberts
June 05, 2017
Toyota family We purchased my wife a new Highlander and my daughter a RAV4. Fred Thompson was a pleasure to work with during this process. He answered all our que We purchased my wife a new Highlander and my daughter a RAV4. Fred Thompson was a pleasure to work with during this process. He answered all our questions and gave my wife and I time to discuss. We had a great purchasing experience. More
by tgweb712
Employees Worked With
Jason Carson, Fred Thompson
June 03, 2017
Great The customer service was great, that's the only reason why I keep going back. Patrick was awesome as well, didn't try to sell me on any uneeded maint The customer service was great, that's the only reason why I keep going back. Patrick was awesome as well, didn't try to sell me on any uneeded maintenance, even there is a bunch that is due for the mileage I have on my vehicle. He took care of what I needed and got my vehicle back in no time at all. More
by Football1045
Employees Worked With
Patrick Roberts
May 31, 2017
Overall service Professional service. Checked and added fluids as needed. Went over check sheet with me and made necessary adjustments. Pleasant visit considering Professional service. Checked and added fluids as needed. Went over check sheet with me and made necessary adjustments. Pleasant visit considering reason for coming in for regular maintenance/check up. More
by Suepete123
Employees Worked With
Patrick Roberts
May 30, 2017
A Person That Gives Automobile Dealers a Poor Reputation Andy Bolt was recently represented as a Salesman at Knoxville Toyota, in a mailing that came from Santa Ana, CA. There was an email signed by Jason C Andy Bolt was recently represented as a Salesman at Knoxville Toyota, in a mailing that came from Santa Ana, CA. There was an email signed by Jason Carson as the General Manager. He in fact is the General Sales Manager and Andy is also listed as a Sales Manager. Andy and the team will do whatever it takes to make a deal. To avoid a hard time and trouble down the road, steer clear of Knoxville Toyota. More
by Dgordon
May 25, 2017
Great Service This is my second Toyota and every time I go to Toyota Knoxville I am amazed at the coordination in the service department. The shuttle service is gr This is my second Toyota and every time I go to Toyota Knoxville I am amazed at the coordination in the service department. The shuttle service is great too. More
by croc80rs
Employees Worked With
May 24, 2017
Oil change I used their shuttle service and it was quick and easy. Very organized and great customer service. Word word word word word word word word I used their shuttle service and it was quick and easy. Very organized and great customer service. Word word word word word word word word More
by Bob32
Employees Worked With
Mary Linebaugh
May 20, 2017
Fast and efficient Got in quick, accurate estimate, and completed service under the time estimate. Good work and a car wash to boot. Y'all can't beat that with a stick. Got in quick, accurate estimate, and completed service under the time estimate. Good work and a car wash to boot. Y'all can't beat that with a stick. More
by Mthmn86
Employees Worked With
Patrick Roberts
May 17, 2017
Informative and efficient The service was great. I took my car in for a tire rotation and oil and filter change. After getting my car on the rack it was brought to my attention The service was great. I took my car in for a tire rotation and oil and filter change. After getting my car on the rack it was brought to my attention that I needed new tires. I knew that it was almost time to purchase new tires but I didn't realize how bad they were. The Michelin tires that I wanted were in stock and the technician was able to install the tires in a timely manner. Barry kept me informed about the status of my vehicle. More
by Ravgirl55
Employees Worked With
