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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

August 05, 2017

Routine service Even for routine service I prefer to take my car here. They always give it a thorough checkup, and if something major is uncovered I am offered a loa More

by tngal65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your kind words and repeat service! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

August 05, 2017

70,000 mile service Always a good experience at Toyota Knoxville. The service people are always very pleasant. The service itself always takes less time than they say. More

by Toyota fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
Aug 07, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to hear such excellent comments regarding our staff's professionalism! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

August 03, 2017

service the young man who checked me in and helped me was excellent. He was very helpful and polite. I felt I received excellent service. I will return to T More

by mrblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is great to hear that our staff was courtesy and made your trip enjoyable! We look forward to seeing you at our dealership again the future! Sincerely, Toyota Knoxville

August 02, 2017

Informative and Efficient All of my questions were answered to my satisfaction and the work was performed exactly as stated in an efficient and reliable manner. All employees w More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Linebaugh
Aug 03, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Mary and our service team were able to make your experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

July 30, 2017

Excellent Service. Excellent Service, timely work, nice surroundings. The toyota location and building are very nice to come for service and the wait time is very good. More

by Frederick P Wall Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Hayes, Patrick Roberts
Jul 31, 2017 -

Toyota Knoxville responded

Frederick, Thank you for the positive review! We are glad that our dealership's environment was able to make your experience enjoyable! We hope to see you at Toyota Knoxville again! Sincerely, Toyota Knoxville

July 29, 2017

Exceeded expectations. Went in for a routine oil change and was treated very professionally. Time to completion was less than estimated. We had great customer service once More

by billyray001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
Jul 31, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

July 26, 2017

Great service I went into Toyota of Knoxville to have my 5000 mile preventative maintenance. They gave me a free car wash and provided excellent service. They alway More

by jeremypopej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2017 -

Toyota Knoxville responded

Jeremy, Thank you for the positive review! We are glad our organization was able to make your visit enjoyable! We look forward to seeing you in our dealership again! Sincerely, Toyota Knoxville

July 25, 2017

Oil Change/Tire Rotation The work was done faster than expected. Very friendly staff who worked to keep my stay in the service department to a minimum. Would highly recommend More

by Kay Southern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Zeglen
Jul 25, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our organization was able to make your experience quick and easy! We greatly appreciate your business! Sincerely, Toyota Knoxville

July 25, 2017

Best customer service by far. Recently had my motor replaced here. Matt Goss was extremely helpful every step of the way. He stayed in contact with my warranty company for me and d More

by BrittChan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt was able to make your experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

July 24, 2017

Customer service is #1. I always feel taken care of by the best. From the minute I drive in until I leave, I can honestly say, customer service is #1. Not only do I trust the More

by Sheilaa8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jul 25, 2017 -

Toyota Knoxville responded

Sheila, Thank you for the positive review! We are very glad to hear that our organization continually performed excellent service on your vehicle! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

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