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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

September 05, 2017

Dealership with integrity I recently bought a used vehicle from Knoxville Toyota, I was told the vehicle would be in the good condition and any concerns I had would be addresse More

by Happy truck owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Morris
Sep 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and look forward to seeing you in our dealership again! Sincerely, Toyota Knoxville

September 04, 2017

2017 toyota corolla Easy to do business with. Vann is a true professional. Car selection was very good. Paperwork was done very smoothly, no issues. 2nd car we purcha More

by George12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Vann was able to make the car buying experience enjoyable! We wish you many happy memories in your new vehicle! Sincerely, Toyota Knoxville

September 03, 2017

Good service department! I had a good experience with this dealership. They gave me a free drink when I dropped off my car which was super nice and I bought a cinnamon roll wh More

by Tink67834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was one of the Johns , John Moore
Sep 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

September 03, 2017

Replacement damaged tire I had purchased my tires at Toyota Knoxville and I had a tire separating from the dry wall. I came in for a replacement, was told my cost with road ha More

by Nancybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Toyota Knoxville responded

Nancy, We are sorry that your experience at our dealership was less than exceptional. We will address this matter with the involved parties as a way to continually improve our service department. We apologize for the issue, but greatly appreciate your business. Sincerely, Toyota Knoxville

September 02, 2017

Excellent Service and great dealership. I had my van in for 90,000 mile service and it was completed in time estimated and I was kept up to date on the status. Thanks! More

by EWPritchard001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff was able to make your visit enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

September 01, 2017

Painless Jon Mertz was very up front and informative. He kept me updated through the process and was very pleasant to do business with. I look forward More

by RK9LIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you back at our dealership again! Sincerely, Toyota Knoxville

August 31, 2017

Incredible service Just brought my car in for the recommended 10,000 mile service. What a pleasure to do business with Toyota Knoxville. It was easy to make the appointm More

by Wanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Sep 01, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Patrick and the other members of our staff were able to make your experience enjoyable! We greatly appreciate your business! Sincerely, Toyota Knoxville

August 30, 2017

Great service and a carwash They always take very good care of me and my Lil Diablo (cars name). They even give a car was when service is done. No one does that. More

by KrisMack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service center was able to exceed your expectations! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

August 28, 2017

Great place to do business I have bought 2 cars from Knox Toyota and had all my service work done there and have ALWAYS been very happy with both their sales team and their serv More

by Dottie820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

August 28, 2017

30K mile inspection and required maintenance Friendly and prompt reception at service desk. Complete description of procedure , time required, cost to customer and options available while waitin More

by Phoebe14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

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