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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

May 23, 2022

DO NOT BUY AUTO BUTLER OR THE WARRANTY THROUGH KV TOYOTA. Neither one has anything to do with Toyota. More

by Libbylowr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quinton Chittum
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

Be very careful when dealing with this dealership ship especially with George. He overcharged me by $6,000 on the car I purchased from them and tried to undervalue my trade by at least $2,000. This is a v More

by Mitzi Brock
Price
Recommend Dealer
No
Employees Worked With
George Mosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Nitin Vaswani was great to work with. He was very helpful and knows a lot about the Toyota brand and their vehicles. 5 things that we liked about Nitin was: no pressure, very respectful More

by jamescroy9
Recommend Dealer
Yes
Employees Worked With
Nitin Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you, and have a fantastic day!

March 09, 2022

Simple easy process ypu can tell they care for there clients and it was a quick process More

by Soa1923@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Toyota Knoxville responded

Hi. Thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it’s always nice to know when we succeed. We hope you have a great day!

February 26, 2022

Working with Austin was a fantastic experience. I had called about two weeks prior to going to the dealership and when I pulled up Austin was ready and waiting with a Sequoia that met my every nee More

by HLynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 23, 2022

In my first contact with Austin , short conversation and right down to business. Austin very professional, found the vehicle I wanted before we got off the phone... 3 weeks later vehicle arrived, Austin kel More

by lindahoward.tn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Toyota Knoxville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Take care!

February 23, 2022

I am so glad to have chosen Toyota Knoxville, and I am very fortunate to have met my dealer, Nitin Vaswani. Nitin made my experience stress-free and easy. He was incredibly knowledgeable and very courteou More

by FlyingSquid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nitin Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Toyota Knoxville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Toyota Knoxville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

February 21, 2022

Super easy and Quick. Worked out a deal over the phone before I even had to drive there. Austin was super helpful and fun. Made the whole process easy and enjoyable. More

by Josh Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Toyota Knoxville responded

Hi Josh, thank you so much for your kind words about your experience here at Toyota Knoxville. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 16, 2022

Austin was extremely helpful and patient with me and my two little ones and helped me purchase out my lease. He made things easy to understand and not stressful. More

by Abbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2022 -

Toyota Knoxville responded

Hi Abbie, thank you for your kind review; we are happy to pass along your comments to Austin here at Toyota Knoxville! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 14, 2022

Austin was very helpful, and didn’t stop working until me and my wife was happy! Will continue my business with him! More

by Denny_1122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Toyota Knoxville responded

Hi, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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