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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

October 16, 2017

Great work Staff was friendly and got the work done in a timely manner. They made bringing my car in for the 1 year check up easy and efficient. More

by kelmer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt and our service staff was able to make your visit easy and efficient. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

October 13, 2017

Recent car service I did not have a pleasant experience during my most recent service. But the advisor called me yesterday, asked for an apology and offered remedy for t More

by Maan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Brintnall
Oct 15, 2017 -

Toyota Knoxville responded

We are sorry to hear that your experience was less than exceptional, but we are very glad that our staff made the utmost effort to mitigate this problem. We hope to see you back at our dealership. Sincerely, Toyota Knoxville

October 12, 2017

Excellent and friendly service from beginning to end My service assistant, Patrick Roberts, was exceptionally friendly and helpful from my arrival until I checked out. I would be pleased to have him han More

by RAV4flamimgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Oct 13, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad that Patrick was able to make your experience enjoyable! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

October 06, 2017

40k Service The regular service was preformed in a timely matter. As usual the service was done quickly and price was very good, plus a free car wash. More

by tom91750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Toyota Knoxville responded

Tom, Thank you for the positive review! We are glad our staff was able to make your experience enjoyable! We hope to see you back at our dealership again! Sincerely, Toyota Knoxville

October 03, 2017

Another car purchase from Toyota Knoxville We recently purchased our 4th Toyota from Toyota Knoxville and are very pleased with the purchase and also the dealership. I'm sure there will be ano More

by crookedfoot37922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Reeves
Oct 04, 2017 -

Toyota Knoxville responded

Thank you for your feedback! We greatly appreciate your repeat business, and hope to see you back at our dealership for your next vehicle need. Sincerely, Toyota Knoxville

October 02, 2017

Battery Service My vehicle was struggling to start when I came out from having lunch. On my way back to the office, I called and talked to Chris Nunley. He told me to More

by LBCopeland69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunley
Oct 03, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We love hearing such great stories of our staff members going above and beyond to help a customer in need. We greatly appreciate your business! Sincerely, Toyota Knoxville

September 29, 2017

Six Month Avalon Service Patrick was our service c'mon agent and quickly and professionally determined what service was required and moved out to insure it was completed as pr More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Sep 29, 2017 -

Toyota Knoxville responded

Bill, Thank you for the positive review! We are glad that Patrick was beneficial! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

September 29, 2017

Loaner vehicle We had to leave our vehicle overnight due to additional problems found during an oil change. Due to scheduling issues, my wife could not help during d More

by DISCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Holbrook, Chris Nunley
Oct 02, 2017 -

Toyota Knoxville responded

Thank you for the positive review and your repeat business! We are glad our company has been able to adequately service your vehicles for over 10 years! We look forward to seeing you back at our dealership again! Sincerely, Toyota Knoxville

September 28, 2017

Auto body Truck went in wrecked came out looking like a shiny new penny thanks to the auto collision center to take care of everything with the insurance compan More

by Napolidon9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Auto collision center
Sep 29, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our staff was able to make your vehicle like new again! We greatly appreciate your business! Sincerely, Toyota Knoxville

September 24, 2017

Very efficient & friendly advisor & timely service Very easy to schedule (and change, if necessary) appointment. Efficient & friendly service advisor. I have generally found this to be true over an ext More

by JoelMorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Toyota Knoxville responded

Joel, Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

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