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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

December 14, 2017

Great Service As usual the service was great! Craig from Parts Department was very helpful in selecting my new tires. James kept me informed of the status of my ve More

by croc80rs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig in Parts was very helpful in selecting my new tires.
Dec 14, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to read such great comments regarding the helpfulness of our staff! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

December 14, 2017

Regular service Drove right in . Quick paperwork. Good coffee. Finished sooner than expected. Excellent! Couldn’t be better. Will be back as regularly scheduled. Tha More

by Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Dec 15, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

December 12, 2017

Excellent service! Relatively quick and great price! I always feel like this dealership and it’s employees will give me an honest answer to any questions I have. More

by Driz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Dec 12, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

December 11, 2017

Regular 15000 mile checkup and auto butler Thank you for the use of a rental car since auto butler takes a while. I was able to go run errands while my car was being serviced. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Dec 11, 2017 -

Toyota Knoxville responded

Kathy, Thank you for the positive review! We are glad our service department was able to make your experience enjoyable! We look forward to seeing you at the dealership again for your next Toyota need! Sincerely, Toyota Knoxville

December 11, 2017

100,000 maintenance Wendy was very helpful in using the coupon that saved me the most money. She also text me and kept me inform on the status of my car. More

by Hayespansy1763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Campbell
Dec 11, 2017 -

Toyota Knoxville responded

Thank you for the positive review! It is always wonderful to read comments about our service team exceeding expectations! We greatly appreciate your business! Sincerely, Toyota Knoxville

December 09, 2017

Best car buying experience! Toyota of Knoxville was the best car buying experience I have ever had. The salesman Charleton provided excellent service, spent his time discussing a More

by Rosetta Maes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlton Buckner
Dec 11, 2017 -

Toyota Knoxville responded

Rosetta, Thank you for the positive review! We are very happy to know that our sales staff went above and beyond to make your experience worthwhile! We hope you enjoy your recently purchased vehicle for many years to come! Sincerely, Toyota Knoxville

December 09, 2017

It was nice I was treated very well Everyone was willing to work with me to the best of their ability. I would come back if I ever needed to. More

by Teresa 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deric Landon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2017 -

Toyota Knoxville responded

Teresa, Thank you for the positive review! It is great to hear that you were treated well during your visit! We hope to see you back at the dealership! Sincerely, Toyota Knoxville

December 06, 2017

No issues at all with this visit - including the wash! The dealership came through on all aspects of this visit. No problems and even completed all work quicker than planned. I will happily return the nex More

by Sam Lariviere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Holbrook
Dec 06, 2017 -

Toyota Knoxville responded

Sam, Thank you for the positive review! It is always great to read such outstanding comments regarding our staff! We look forward to seeing you back at our dealership! Sincerely, Toyota Knoxville

December 05, 2017

Awesome car buying experience This was one of the most pleasant car buying experiences that I have ever had. Your GM Jason Carson and salesman Vann Vestal were awesome. I never fel More

by Mongar,rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Toyota Knoxville responded

Rebecca, Thank you for the positive review! It is always wonderful to hear such great comments regarding our staff! We wish you many happy memories in your new vehicle! Sincerely, Toyota Knoxville

December 04, 2017

Routine 60,000 mile service Excellent maintenance service as usual. Nice and quick. Service with a smile. I never felt rushed and I was there until just before closing. I abso More

by refn10c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages, Wendy Campbell
Dec 05, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service department was able to accommodate your needs! We are also very happy to hear that you enjoyed our text feature, as that is a system we always looking for additional feedback on! We hope to see you back at our dealership for your next vehicle need! Sincerely, Toyota Knoxville

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