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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

December 26, 2017

Very professional Toyota of Knoxville is always very professional when I take my car in for service. Our service representative was nice and friendly. Top notch service More

by Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope to see you back at our dealership again! Sincerely, Toyota Knoxville

December 25, 2017

4 wheel alignment The only disappointment was I received no record of how far out of alignment each wheel was before and after alignment. This should be remedied. More

by Nick123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Toyota Knoxville responded

Nick, Thank you for the feedback! This information has been relayed to our service manager as a way to further improve our business functions. We greatly appreciate your business. Sincerely, Toyota Knoxville

December 23, 2017

The service was great. They took my car in right away and in less than an hour the car was finished and I was on my way. Matt was quick to respond and answered all my quest More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2017 -

Toyota Knoxville responded

Robert, Thank you for the positive review! We greatly appreciate your business, and hope you continue to utilize our dealership for all of your service needs! Sincerely, Toyota Knoxville

December 23, 2017

12 months warranty service I brought my 2017 Toyota RAV4 in for the 6 month and 12 month warranty service check up. Both times the service employee was very nice and explained More

by Holland, Betty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Dec 27, 2017 -

Toyota Knoxville responded

Betty, Thank you for the positive review! We are very glad to hear that our staff was able to make your experience worthwhile! We look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

December 23, 2017

Real excellence. We were very pleased with the assistance rendered by the sales persons that helped us select our new Corolla. We thank them for their patience , pr More

by Jim1960
Recommend Dealer
Yes
Employees Worked With
Charlton Buckner
Dec 27, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Charlton was able to make your experience enjoyable! We wish you many happy memories in your new Corolla! Sincerely, Toyota Knoxville

December 21, 2017

Matt Goss and the service department did a GREAT job Matt and his associates did a great job diagnosing warning lights on the dash and quickly solved the problem. Matt was awesome in communicating and up More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Toyota Knoxville responded

Doug, Thank you for the positive review! We greatly appreciate your business, and hope you will continue to use Toyota Knoxville for your service needs! Sincerely, Toyota Knoxville

December 21, 2017

Great Customer Service Matt Goss has helped me a couple of times in the past year with maintenance issues with my 4runner. He was courteous and kept me posted throughout th More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt has been able to help you on numerous occasions with your service needs! We hope to see you at our dealership again! Sincerely, Toyota Knoxville

December 20, 2017

Excellent experience Kept us informed regarding our build! Bought a 2018 Land Cruiser. Great job Knoxville!! Always purchased our vehicles from Toyota of Cleveland, TN More

by Go Buckeyes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton & Dave
Dec 21, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We are very glad to hear that our staff was able to accommodate your vehicle needs! We hope to see you back at our dealership! Sincerely, Toyota Knoxville

December 20, 2017

Great Dealership Knoxville Toyota competed hard for my business against other offers. There quick response time to questions and offers was the single reason I took th More

by Gary Pederson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Griffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Shockley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Clevenger, Wade Morris
Dec 21, 2017 -

Toyota Knoxville responded

Gary, Thank you for the positive review! It is always wonderful to hear how excellent our staff performed in order to earn someone's business! We look forward to seeing you back at our dealership! Sincerely, Toyota Knoxville

December 16, 2017

Professional service and quickly done I continue to be impressed with Toyota of Knoxville, both in its facility and the way they treat their customers. In the 50+ years I have been drivin More

by TN-RAV4 guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2017 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate the kind words, and hope to see you at our dealership again! Sincerely, Toyota Knoxville

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