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Toyota Knoxville

Knoxville, TN

Overview
Employees
Reviews
Vehicles
3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

July 24, 2022

Great people and great services! Always quick to help and there’s a common goal within the facility to make others days better! More

by Cjballer2244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

July 24, 2022

Professional, modern, enjoyable atmosphere. Efficient service department and good communication. Not pushy but very willing to help you find what you want More

by barcher50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Toyota Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota Knoxville!

July 23, 2022

I wouldn't hesitate to purchase another one from Austin Davis! Definitely made it super easy More

by Thisisnotad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Toyota Knoxville responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Toyota Knoxville we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

July 22, 2022

If you have been to Toyota Knoxville then you truly do know what home feels like. Every time I stop in Baily Hoy and Dalton Johnson do EVERYTHING in their power to make me feel at home. I simply will nev More

by Jimmy Calon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baily Hoy
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Jul 24, 2022 -

Toyota Knoxville responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Toyota Knoxville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 22, 2022

Best experience you will ever have buying a car, you will not be disappointed and never want to buy a car from anyone other than him ! More

by caseyallen80
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2022 -

Toyota Knoxville responded

Hi, thank you so much for your feedback about Toyota Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 22, 2022

Very pleasant experience. Great place to do business at very helpful staff and great friendly service. Austin was very helpful and made buying my new car a breeze. More

by Mikey Fisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2022 -

Toyota Knoxville responded

Hi Mikey, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Toyota Knoxville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 22, 2022

Everyone is always super helpful and caring towards their customers! Especially Austin Davis! He is the best salesman i’ve ever had. More

by shemoun449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2022 -

Toyota Knoxville responded

Hi, thank you so much for your feedback about Toyota Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

July 22, 2022

Walking into Toyota Knoxville and being treated like I was family when not knowing anyone was truly amazing and forever my car buying place. Austin Davis was phenomenal answered all my questions and went More

by Quintin Busher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Toyota Knoxville responded

Hi Quintin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 17, 2022

Austin is a superb sales person. Great communicator, and responsive to all my questions. He is professional and polite at all times. Great job and thanks for the awesome customer ser More

by Debra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Toyota Knoxville responded

Hi Debra, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota Knoxville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 15, 2022

Have used Toyota Knoxville for my vehicles service for over 20 years! Always have gotten friendly and professional service from advisor Jon Mertz. He responds quickly and efficiently to any and all my con More

by mikebadams71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Haun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2022 -

Toyota Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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