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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

May 16, 2018

Detailed repairs,genuine Toyota parts Service Dept always take good care of my concerns about my vehicles in a timely manner. Always polite,knowledgeable of repair process and very profess More

by Ground pounder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
May 16, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our service team has continually provided you with excellence! We hope to see you again! Sincerely, Toyota Knoxville

May 14, 2018

Listen to what I wanted and and was attentive to my needs. Toyota of Knoxville made my experience in buying the vehicle I wanted a very pleasant one. I was dreading going to the dealership. I have been looking More

by Rava4newbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenora Sheridan
May 15, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our team was able to make your experiences at our dealership worthwhile! Sincerely, Toyota Knoxville

May 13, 2018

Great overall Very honest ! Very helpful with any questions I had ! The work I’ve had done over the years have been exceptional , can’t find the quality of work an More

by Cpyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunley
May 14, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that our team has continually made your visits enjoyable! We hope to see you again! Sincerely, Toyota Knoxville

May 11, 2018

Great Service Wade was extremely helpful in my first car-buying experience. I had lots of questions and Wade took the time to ensure each of them were answered. More

by Orrin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Morris
May 11, 2018 -

Toyota Knoxville responded

Orin, Thank you for the positive review! We are glad that Wade was able to be so helpful during your experience! We wish you many happy memories in your recently purchased vehicle! Sincerely, Toyota Knoxville

May 04, 2018

A "Feel-Good" Buying Experience The sales person who assisted us was extremely knowledgeable and pleasant. We bought a new car and made a new friend as well. We will definitely reco More

by sospop
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nitin Vaswani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that Nitin was so helpful during your car buying experience! We wish you many happy memories in your new vehicle! Sincerely, Toyota Knoxville

May 04, 2018

Great experience, but a little slow. Chuck helped us purchase our car. His attention to detail is second to none, and he is likely the hardest working person there. The experience was goo More

by Donaoverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Brintnall
May 07, 2018 -

Toyota Knoxville responded

Thank you for the review. We will address this matter accordingly with our finance team, but are very happy that Chuck made your experience enjoyable! We hope you enjoy your vehicle for many years to come! Sincerely, Toyota Knoxville

May 03, 2018

Battery Problem I had my Toyota Prius towed to Toyota of Knoxville because that is where I purchased the car. I have always had Toyota work on my car because I am le More

by samaurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad our team was able to accommodate your needs, and we look forward to seeing you at our dealership again! Sincerely, Toyota Knoxville

May 02, 2018

Awesome Service The Gentlemen who helped with the service of my vehicle researched whether the repairers were under warranty-and it was. He knew what was wrong with m More

by Socialbee12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo, Chris Nunley
May 02, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear our staff was able to find a solution for your vehicle's problems. We greatly appreciate your business! Sincerely, Toyota Knoxville

April 30, 2018

Professional, Courteous, Amazing They don't make you feel like "prey"! They let you make your own decisions, without pressure! The service dept. is fast, friendly and very professiona More

by LoveOurYotas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Apr 30, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Toyota Knoxville

April 26, 2018

Second time Toyota has repaired my bumper I have been rear-ended twice and have used Toyota to repair the damage both times. The work was done in the time promised and everything looks great. More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision
Apr 26, 2018 -

Toyota Knoxville responded

Tina, Thank you for the positive review! We are glad our collision center was able to fix your vehicle after your wreck. We greatly appreciate your business! Sincerely, Toyota Knoxville

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