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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

June 09, 2018

Service Very professional great service Would recommend to everyone for service Didnn't wait long for finished work Very courteous and nice people Good More

by Garycmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hayes, Patrick Roberts
Jun 11, 2018 -

Toyota Knoxville responded

Gary, Thank you so much for your positive review! We appreciate your business, and hope to see you again! Sincerely, Sara H Toyota of Knoxville

June 07, 2018

Super friendly service Always prompt, quick, and quality service. Waiting for my service is painless as I sit in their dining area with television, WiFi, and a free drink. More

by Showme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Toyota Knoxville responded

Thank you so much for the positive review! The waiting area is equipped for you to have the most relaxed experience while you wait for your vehicle! We are happy to hear your experience at Toyota was excellent! We appreciate your business, and hope to see you again! Sincerely, Sara H Toyota of Knoxville

June 07, 2018

NICE JOB TODD WAS GREAT AT HELPING ME WITH MY PURCHASE. HE WAS FRIENDLY AND SUPPORTAVE. HE HELPED ME GET A TRUCK SO I COULD PULL MY CAMPER. More

by SKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Madgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Toyota of Knoxville

June 05, 2018

combined professionalism and friendliness It’s always important to me to be greeted quickly and in a friendly way. That was certainly the case on my last visit. Patrick made me feel like an More

by Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 08, 2018 -

Toyota Knoxville responded

Madison, Thank you so much for the positive review! You are an important customer, and we are happy you recognize that! We appreciate your business, and we hope to see you again! Sincerely, Sara H Toyota of Knoxville

June 05, 2018

Very dependable We have had our Prius since 2006. The service has always been out standing. We have never experienced the staff trying to sell us something we didn't More

by Carol623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Palumbo
Jun 08, 2018 -

Toyota Knoxville responded

Carol, Thank you so much for the positive review! We greatly appreciate your business, and hope to see you again! Sincerely, Sara H Toyota of Knoxville

June 05, 2018

Great service I had some major parts replaced in my car and the representative I worked with at Toyota was very knowledgeable, kind and communicated very well! More

by lmackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jun 08, 2018 -

Toyota Knoxville responded

Thank you for the positive review! Communication is key ! We are happy to hear you had a five star experience while at our dealership! We appreciate your business, and hope to see you again! Sincerely, Sara H Toyota of Knoxville

May 23, 2018

Efficient and Friendly Service Department I always schedule maintenance for my Prius because the service department is efficient, courteous and will keep me updated. I usually don't have to w More

by suzkind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Roberts
May 24, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

May 22, 2018

Great experience Chris Palumbo told me when the car servicing would be complete and it was on time. Before it was completed, he gave me status update. More

by LarryJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
May 23, 2018 -

Toyota Knoxville responded

Larry, Thank you for the positive review! We are glad that Chris was able to make your visit enjoyable! Sincerely, Toyota Knoxville

May 18, 2018

Great Service Depatment! Easy to schedule a visit. Promptly greeted by Service Dept. professional (Matt Goss). Matt was courteous and helpful. I received updates as to when th More

by geoengrjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad to hear that Matt was able to make your experience enjoyable! We hope to see you again! Sincerely, Toyota Knoxville

May 18, 2018

Great place to shop & have car serviced I’ve been using Toyota Knoxville for a number of years. I’ve purchased several vehicles, had all my Toyota’s serviced, and ever had work done by thei More

by Tomxyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We always love hearing such raving comments about our staff, as we genuinely care about every customer that enters through our doors! Sincerely, Toyota Knoxville

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