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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

July 02, 2018

26,000 miles check Service was prompt with no unanticipated cost.all persons involved were cordial the appointment was beneficial. Logan was the service attendant I had More

by Scitcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 03, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for the review! We are happy to hear that your visit was expedient and met your expectations. We would like to thank you for choosing our dealership! We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

July 02, 2018

Great experience! This is the second time I've gotten my car serviced here, and I've had a great experience both times. I highly recommend this dealership! More

by apacilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunley
Jul 03, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for your review! It was good to have your back at our dealership for another service visit! We are happy to hear that you have had another great experience at our dealership. We look forward to seeing you next time! Wishing you a happy 4th of July! Aiden Thurston Toyota Knoxville

July 01, 2018

Quick and Easy Wade did a great job walking me through the numbers and making sure the deal was a discussion and not a fight. He is very pleasant to work with and n More

by pdntcare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Reeves, Wade Morris
Jul 02, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for your review. We always appreciate the feedback and are thrilled that you had a good experience with our sales Associate Wade Morris. He is a good guy. We look forward to seeing you during your next visit and hope you enjoy your new vehicle for years to come! Sincerely, Aiden Thurston

June 22, 2018

Very good The service and the employees were very professional and courteous. Wait time was a little lengthy, but I was early and service department was very b More

by Toyota.Debby.751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 03, 2018 -

Toyota Knoxville responded

Debby, Thank you for your review! We at Toyota Knoxville always love hearing our customer's feedback, as we are always looking for areas to improve customer service. Thank you for choosing Toyota Knoxville, we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

June 21, 2018

Efficient, friendly, helpful This was my first experience with Knoxville Toyota. The gentleman who was my service advisor was very friendly and offered help on something I had no More

by naomi03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 22, 2018 -

Toyota Knoxville responded

Naomi, Thank you for your review! We are happy to hear about your positive service experience and that you enjoyed having Patrick Roberts as your service advisor. We thank you for choosing Toyota Knoxville and look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

June 18, 2018

Patrick Roberts was great. He is a real asset. Patrick helloes with deciding a great maintenance plan to get my FJ taken care of. Also, he is sincere and has earned my trust. Most service people do More

by Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
Jun 19, 2018 -

Toyota Knoxville responded

Perry, Thank you so much for the review regarding your service experience at Toyota Knoxville. We are happy to hear that Patrick Roberts gave you an excellent service experience. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

June 18, 2018

Great service. Shopping for a car is one of my least favorite things to do. I actually dread it. But the sales representative at Toyota of Knoxville was a delight to More

by Ulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Clevenger
Jun 19, 2018 -

Toyota Knoxville responded

Valued Customer, Shopping for cars can definitely be a stressful experience. That is why we at Toyota Knoxville strive to give our customers a stress-free, facilitated buying experience with our sales team. We are happy to hear that you had an enjoyable experience at Toyota Knoxville and that you felt comfortable with our sales associate Vann Vestal. Thank you for choosing Toyota Knoxville, we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

June 16, 2018

Helpful, pleasant, and accommodating in purchase. George, finance person and sales manager (don’t remember their names) answered all questions and worked to get the deal we felt comfortable with makin More

by MailmanFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for your review! We are happy to hear that you have had a pleasant experience with our service department. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

June 15, 2018

Great I live in another state and you were able to get me in for service as well as fix the issue. Thanks and I love this dealership! More

by Mms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Toyota Knoxville responded

Valued Customer, Thanks for the positive review! We are very happy to hear about your pleasant experience with our service department and with our assistant service manager Matt Goss. Thank you for your business, we hope to provide service to you in the future! Sincerely, Aiden Thurston

June 12, 2018

Why I Come Back To This Dealer I am rating this dealer the top of the number chain. I would come back to this dealer again and again. I have several vehicles and use this dealer for More

by connie crutchfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Toyota Knoxville responded

Connie, Thank you for the review! We are glad that our team was able to make your experience so exceptional! Sincerely, Sawyer Bowen Toyota Knoxville

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