Back

Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
Contact Dealership

10415 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 877 reviews

July 18, 2018

Wade Morris - Salesperson Wade was an outstanding salesperson. Patient and understanding of our needs, he guided us to purchase a Toyota Prius that had the features we were see More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Morris
Jul 20, 2018 -

Toyota Knoxville responded

Nancy, Thank you for your review! We are happy to hear about your positive buying experience with our sales associate Wade Morris. We hope you are enjoying your new Prius, and we look forward to seeing you during your next visit to our dealership. Sincerely Aiden Thurston Toyota Knoxville

July 12, 2018

Scheduled maintenance I had scheduled appointment for maintenance. From start to finish 1sr rate service. I waited & my car was ready within the estimated time for service. More

by Review of service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Jul 20, 2018 -

Toyota Knoxville responded

Thank you for reviewing our service department! We are happy to hear about your positive experience and we appreciate the feedback. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

July 11, 2018

Good Experience Chris was very courteous to me and had a lot of knowledge about what my car needed and what it would probably need in the next six months. He didn’t p More

by Weezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunley
Jul 11, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you at our dealership again! Sincerely, Sawyer Bowen Toyota Knoxville

July 11, 2018

Wonderful We took forever deciding what we wanted. Got a great deal on a Camry. Wade took us on an excellent test drive so we could really feel the car. He show More

by VRook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Morris
Jul 11, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We wish you many happy memories in your recently purchased vehicle! Sincerely, Sawyer Bowen Toyota Knoxville

July 08, 2018

Very patience and knowledgeable Wade was very patience with me during my decision on what car to purchase. Wade was quick on returning my emails and calls and most importantly,being More

by Aegibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Morris, Customer Service
Jul 09, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for the review! We are happy to hear that you had a wonderful sales experience with our sales associate Wade Morris. We hope you enjoy your new vehicle for many years to come! Sincerely, Aiden Thurston Toyota Knoxville

July 08, 2018

Wonderful car, great experience! We had decided we would trade our Ford Explorer in and were looking at a Ford Escape. We thought we’d check out the RAV4 and the Honda CRV to compare. More

by smaterna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but we don’t remember any other names , Wade Morris
Jul 09, 2018 -

Toyota Knoxville responded

Valued Customer, Congratulations on your new Camry! We are happy to hear that you had such a good sales experience with our sales associate Wade Morris. Thank you for choosing Toyota Knoxville, we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

July 07, 2018

Oil change/check oil leak again Matt G was a rock-star! He was kind,compassionate, and informative. He listened and explained. The last visit was a stressful & frustrating; the last More

by ThomasA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Toyota Knoxville responded

Thomas, Thank you for your review. We are happy to hear that you had a positive service experience with our service team leader Matt Goss, and we are very happy to hear that this was an improvement from your previous service visit. We at Toyota Knoxville are always looking for ways to improve, and we always want our customers to have an exceptional service experience at our dealership. Thank you for your visit, we look forward to seeing you next time! Sincerely, Aiden Thurston Toyota Knoxville

July 03, 2018

Wonderful experience Wade went above and beyond to make sure I got the car that I wanted! He even drove the car that I was looking at to my place of work so that I could More

by Sandy01
Recommend Dealer
Yes
Employees Worked With
Jason Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Morris
Jul 03, 2018 -

Toyota Knoxville responded

Sandy, Thank you for your review. We hope you are enjoying your new vehicle! We are very happy to hear that you had a good experience during your sales visit, and enjoyed working with Wade Morris to find the perfect vehicle for you! Wishing you a happy 4th of July! Sincerely, Aiden Thurston Toyota Knoxville

July 02, 2018

Great car buying experience! I purchased my new 2018 Toyota Highlander XLE-AWD in April from Wade Morris. Hands-down best salesman I have ever worked with. He was so patient, ki More

by Susan C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Reeves, Wade Morris
Jul 03, 2018 -

Toyota Knoxville responded

Susan, Thank you very much for your review, and congratulations on your new 2018 Toyota Highlander It is great to hear that you had a good experience at our dealership and with our sales associate Wade Morris. Thank you for choosing Toyota Knoxville we hope you enjoy your new vehicle for many years to come. Sincerely, Aiden Thurston Toyota Knoxville

July 02, 2018

Greatservice Had an appointment for 75k mike service. Even though we had to add an alignment, TK got the sevice done on time while I relaxed in their comfortable w More

by ArtH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for the review. We are happy to hear that your service visit to our dealership was relaxing and timely. We always appreciate our customer's feedback! We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

...
33
...