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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

August 04, 2018

Professional and timely Very professional and courteous service! I really enjoy coming to this Toyota dealership. Everyone is always super nice! I would definitely recommend More

by Nikki15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Hammontree
Aug 08, 2018 -

Toyota Knoxville responded

Nikki, Thank you for your review! We appreciate you for choosing Toyota Knoxville. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

August 03, 2018

Chris Palumbo Chris always is above and beyond in customer care! He has been my main contact since I have been coming to Toyota Knoxville and does an excellent job! More

by jgm411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Aug 08, 2018 -

Toyota Knoxville responded

Valued Customer, We appreciate your review! Thank you for choosing Toyota Knoxville as your go-to for your car service needs. We are happy to hear that our service advisor Chris Palumbo has continuously exceeded your expectations. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

August 01, 2018

Service Problem Taken Care Of There was a problem with the oil drain plug. Billy Hayes, Service Manager, took care of it quickly and efficiently. Logan Hammontree was very helpful More

by welchrew
Recommend Dealer
Yes
Employees Worked With
Logan Hammontree and Billy Hayes
Aug 02, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for your review! We are pleased to hear about your recent service experience and glad everything went well! We look forward to seeing you again during your next visit and thank you for choosing Toyota Knoxville. Sincerely, Aiden Thurston Toyota Knoxville

July 31, 2018

Awesome! Wade went out of his way to help me find the car I needed and wanted. He listened to my wish list and went right to work trying to find my car. And More

by Tammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Morris
Jul 31, 2018 -

Toyota Knoxville responded

Tammie, Thank you for your review! We are happy to hear about your fantastic sales experience with our associate Wade Morris. At Toyota Knoxville we always want our customers to have a pleasant and personalized sales experience. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

July 30, 2018

Outstanding service! It was the first service (6 month) on our new Highlander, and the service was excellent. John Forsythe was my service consultant, and he did everythin More

by skcskcskc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Forsythe
Jul 31, 2018 -

Toyota Knoxville responded

Valued Customer, Thank you for your review We are happy to hear that you had a good service experience with our service advisor John Forsythe. We hope you are enjoying life with your new Highlander and we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

July 27, 2018

Great experience will back every service friendly staff will be a life time customer all ways love toyota camry , we own two and our daughter owns one to More

by The joneses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vann Vestal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Toyota Knoxville responded

Joneses, Thank you for your kind review! We are so happy to have you as loyal customers. At Toyota Knoxville, our goal is to build a sense of community and familiarity with our customers so when you come through our doors you feel at home, and confident that we will get the job done quickly and professionally. We look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

July 25, 2018

Great Experience Frank was able to give us exactly what we wanted at a good price. He was incredibly nice and helpful throughout the whole process. He was very knowled More

by bholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Rojas
July 25, 2018

40,000 mile check-up As soon as I arrived I was greeted with a good morning and how can I help you. I told Chris I had an appointment. The wok was done very quickly and v More

by Nick43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Jul 27, 2018 -

Toyota Knoxville responded

Nick, Thank you for your review and for choosing Toyota Knoxville to service your vehicle. We are happy to hear about your positive experience with our service advisor Chris Palumbo. We look forward to seeing you during your next visit to our dealership. Sincerely, Toyota Knoxville

July 21, 2018

Easiest deal I’ve ever worked Toyota Knoxville was by far the easiest dealer I’ve ever worked with. The entire process was smooth and I would recommend them to anyone looking for More

by michael1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Toyota Knoxville responded

Michael, Thank you for your review. We are happy to hear that you had a good sales experience and that we surpassed your expectations. We hope you enjoy your new Toyota for many years to come, and we look forward to seeing you during your next visit. Sincerely, Aiden Thurston

July 21, 2018

Best service department ever The service department at Toyota Knoxville is what keeps us coming back, along with the staff people who are always friendly and helpful. Also, I just More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Toyota Knoxville responded

May, Thank you for your review. We are happy to hear that our service department continually meets your expectations and that we have earned your loyalty as a customer. We appreciate you and we look forward to seeing you during your next visit! Sincerely, Aiden Thurston Toyota Knoxville

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