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Toyota Knoxville
Knoxville, TN
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
August 25, 2018
Service was great! I was checked in quickly and service was completed in the time promised. Everything was explained in detail. Check out was easy and quick. The service I was checked in quickly and service was completed in the time promised. Everything was explained in detail. Check out was easy and quick. The service was great! More
by Sophie123
August 23, 2018
Great service Efficient and friendly. The service was quick and the communication was very courteous. All services were fully explained and estimates were on point. Efficient and friendly. The service was quick and the communication was very courteous. All services were fully explained and estimates were on point. Great job! More
by Toyota Owner
Employees Worked With
August 23, 2018
service visit Service was done in a timely manner and auto butler is great plus. There was no waiting and auto rental was a quick process. I do wish you had 1 or 2 Service was done in a timely manner and auto butler is great plus. There was no waiting and auto rental was a quick process. I do wish you had 1 or 2 smoking rentals. That is my only complaint. Not too bad huh? More
by judy7328
Employees Worked With
August 23, 2018
Dealership Personnel The people I dealt with at Toyota Knoxville were superb. I don’t remember names well, but I do remember being helped by a gentleman named Conner. He The people I dealt with at Toyota Knoxville were superb. I don’t remember names well, but I do remember being helped by a gentleman named Conner. He was great to interact with, and so was Mr. Mertz. More
by bdonahoo
August 22, 2018
A necessity made easy. Every interaction with this dealership is professional, quality, and made easy. It is necessary to have your vehicle maintained and this service depar Every interaction with this dealership is professional, quality, and made easy. It is necessary to have your vehicle maintained and this service department is very efficient and values your time. More
by 4Runner18
Employees Worked With
Ryan Hawkins
August 22, 2018
Brad Chambers was outstanding! Very knowledgeable and down to earth! He made a stressful process easy and quick. My husband wanted a difficult truck to find (cours was outstanding! Very knowledgeable and down to earth! He made a stressful process easy and quick. My husband wanted a difficult truck to find (course) but he made it happen!! More
by Shiann22
Employees Worked With
Brad Chambers
August 13, 2018
easy an quick very good experience. I have bought five vehicles from this dealership.They are number one.sales staff are great to work with.The service dept persona very good experience. I have bought five vehicles from this dealership.They are number one.sales staff are great to work with.The service dept personal do a fantastic job. More
by rocky.1
August 10, 2018
super service 35000 service was flawlessly they found a nail in a tire-fixable. Glad they found that. Auto butler was perfect and charger was only a fuse. no prob 35000 service was flawlessly they found a nail in a tire-fixable. Glad they found that. Auto butler was perfect and charger was only a fuse. no problems at all! More
by happy rainmaker
Employees Worked With
Chris Nunley
August 09, 2018
Excellent service Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with th Not only do they provide me with loaner car for the half day they even cleaned the interior of my Camry being auto butlered. I’m very pleased with the service I received More
by Arty
August 07, 2018
Extremely pleased with my visit Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxv Service Rep (Matt) went out of his way to help. Car was ready in less then the estimated time. In 15 years of buying and servicing my cars at Knoxville Toy., I had only one then less then super experience, and it was fixed quickly. More
by Slippery45
Employees Worked With
