Toyota Knoxville

Vehicle Detailing When I arrived for my 9 a.m. detail appointment, Roberto was very polite and had the paperwork ready for my signature. My Highlander was ready for me When I arrived for my 9 a.m. detail appointment, Roberto was very polite and had the paperwork ready for my signature. My Highlander was ready for me to pick up at the time he estimated. The interior and exterior looks great! More

The service folks were great I had a unique problem with my Toyota and the service folks worked hard to get some financial assistance from Toyota. They didn't have to do it, but i I had a unique problem with my Toyota and the service folks worked hard to get some financial assistance from Toyota. They didn't have to do it, but it is certainly appreciated. More

5000 mile service on 2014 Prius Had an appointment at 9 AM for 5000 mile service on 2014 Prius. Was met by John Mertz immediately after I drove in to Service Dept, Chose to wait on Had an appointment at 9 AM for 5000 mile service on 2014 Prius. Was met by John Mertz immediately after I drove in to Service Dept, Chose to wait on the car and was directed to service lounge. At 9:50, John came to advise me car was ready. Also had been sent a coupon via email for discount on cost of service. Always have exceptional experience with any employee I deal with! More

New 4Runner - First Toyota Team was easy to work with, not pushy, patient at my pace, strong vehicle knowledge. Had the car 1 week, and happy I went this route. Bob and staf Team was easy to work with, not pushy, patient at my pace, strong vehicle knowledge. Had the car 1 week, and happy I went this route. Bob and staff that I worked with was great, exceptional experience. More

Great service Took me right in and didn't wait long even though it was very busy, free coffee and friendly atmosphere. Cleaned the car up also. Took me right in and didn't wait long even though it was very busy, free coffee and friendly atmosphere. Cleaned the car up also. More

New Lease Very pleased with our third Toyota Knoxville Lease experience. Our expected goals were successfully negotiated with Brandon with mutually acceptable r Very pleased with our third Toyota Knoxville Lease experience. Our expected goals were successfully negotiated with Brandon with mutually acceptable results. Although limited by choice in color desired, we agreed to a model that fit our expected price points and lease arrangements. Can't say enough about the satisfactory experience provided by Brandon and management associates in a timely contract and ability to drive our new Highlander home. More

Routine service Brought car in for routine service. Service department was very professional completed the service on time and in a timely manner. The food center/ wa Brought car in for routine service. Service department was very professional completed the service on time and in a timely manner. The food center/ waiting area is very comfortable. More

Labor Day Sale Wade was amazing! It was the easiest first time car buying experience. He didn't push me when I was being indecisive and let me take the car home for Wade was amazing! It was the easiest first time car buying experience. He didn't push me when I was being indecisive and let me take the car home for the night so I could finalize my decision without pressure! More

Pleasant and efficient My 2015 Camry hybrid has only required routine maintenance. It is easy to make appointments on line. The oil changes, check-ups and tire rotations sel My 2015 Camry hybrid has only required routine maintenance. It is easy to make appointments on line. The oil changes, check-ups and tire rotations seldom last 90 minutes and the service charge is more than fair. More

Remarkable service I was traveling when my car started making noise as I came into Knoxville. I called and spoke to Barry who stated they were booked but would try to I was traveling when my car started making noise as I came into Knoxville. I called and spoke to Barry who stated they were booked but would try to look at it for me. I arrived and explained my situation. He had a tech look at it, ordered the alternator and had me back on the road within hours. He kept me informed of the progress and the cost was less than originally quoted. I was extremely grateful for him going above and beyond to assist me. More