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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

November 19, 2018

Very good Very efficient in time of repair very helpful in explaining what was to be done. Very friendly and kind. Very aware of my financial concerns. More

by Sbkincaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Forsythe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Toyota Knoxville

November 15, 2018

Service review My service appointment went smoothly. Jon got me checked in quickly and helped me diagnose a loose heat shield before my tacoma reached the service ba More

by jbales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

November 14, 2018

Glass Tint That did a great job. Staff, John and Chris, were grand. Blessings all ........::: a Adanan did a great job showing and explaining the car and featur More

by Wonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Qerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad Adnan and the rest of our staff make your visit so enjoyable! ' Sincerely, Sawyer Bowen Toyota Knoxville

October 26, 2018

Excellent personal care The Manager, Finance person and Salesman were straightforward and relaxed, exerted no pressure, and made sure I got exactly the vehicle that I wanted. More

by Quicksand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John East
Oct 30, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We hope to see you again! Sincerely, Sawyer Bowen Toyota Knoxville

October 23, 2018

We bought a fob We were told to make an appointment to program, we live in Crossville, so we would have had to come back. We were going to look for new car and truck. More

by Lynneiam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t get name
Oct 23, 2018 -

Toyota Knoxville responded

Good afternoon. Would you be willing to send a detailed response regarding your visit to sbowen@toyotaknoxville.com so we can address this matter accordingly? We are always searching for ways to enhance our customer service to avoid negativity! Sincerely, Sawyer Bowen Toyota Knoxville

October 19, 2018

20 thousand mile checkup Always very friendly and takes the time to go over everything they done. I have been very impressed with the service so far but am happy to say I’ve o More

by Deidrauk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Oct 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

October 19, 2018

Toyota of Knoxville. Great. Casey is a wonderful rep for Toyota of Knoxville. My experience was quite Pleasant and I felt very at home. I never felt hassled, rushed, or pu More

by DANDAN2yuna
Recommend Dealer
Yes
Employees Worked With
Casey Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad that Casey made your buying experience enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville

October 13, 2018

Great experience at Toyota! Casey and the team worked hard to find exactly what I wanted and delivered excellent customer service and experience. I never felt pressured. They wor More

by Silver princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad Casey was able to make your experience enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville

October 10, 2018

Turn back with the customer I paid over 45000 for a van . Within a year, the battery is leaking, frozen and it’s look like 5 years old battery. The service manager said that is n More

by Winstern
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Billy Hayes
Oct 10, 2018 -

Toyota Knoxville responded

We do apologize for the issues. If possible, could you please e-mail a detailed description of what occurred at your visit to sbowen@toyotaknoxville.com so we can attempt to mitigate this issue? Sincerely, Sawyer Bowen Toyota Knoxville

October 05, 2018

Excellent as always We love and trust Toyota of Knoxville. The staff and service are top notch!!! It’s so great to know you can trust the people you are dealing with when More

by Krabby65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Toyota Knoxville responded

Thank you so much for the five-star review! Sincerely, Sara H Toyota of Knoxville

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