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Toyota Knoxville

Knoxville, TN

3.5
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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10415 Parkside Drive

Knoxville, TN

37922

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Showing 877 reviews

January 08, 2019

Excellent product, excellent sales staff, excellent service My experience purchasing my 2018 Toyota 4Runner exceeded my expectations in every way. Todd handled the sales process expertly, answered all my questi More

by 5448nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Madgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business and hope to see you again! Sincerely, Dino, Toyota Knoxville.

January 07, 2019

15,000 mile service Wow! The service department is focused, efficient, and mindful of its customers' time. My wait was much shorter than expected. They addressed all o More

by My 10th Toyota!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Kyker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Toyota Knoxville responded

Thank you for your positive review about your 10th Toyota experience. We greatly appreciate your business and hope to see you again! Sincerely, Dino, Toyota Knoxville.

January 01, 2019

Could not get service Came into the dealership 5 days ago to get my Toyota Tacoma serviced for the 55000 mile checkup the truck is in warranty the the service man basically More

by Phillip318
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jan 02, 2019 -

Toyota Knoxville responded

Phillip318 we do apologize for the issue. We have escalated this matter to our service management staff, and they shall handle this situation accordingly. Sincerely, Dino, Toyota Knoxville.

December 31, 2018

clutch replacement I was treated fairly and my service rep kept me informed of all the details and process. He was even able to get my repair completed ahead of schedul More

by Scott1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chloe R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Toyota Knoxville responded

Scott1972, thank you for the positive review. We greatly appreciate your business and hope to see you again. Sincerely, Dino, Toyota Knoxville.

December 28, 2018

Exceptional!!! All other car dealerships need to take lessons from Toyota of Knoxville. I had a unique situation which involved a lease turn in, possible trade, and More

by Psteelfan7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Qerka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Toyota Knoxville responded

Thank you for your review. We greatly appreciate your business and hope to see you again. Sincerely, Dino, Toyota Knoxville

December 27, 2018

Outstanding service and quality parts Always have had my car serviced at Toyota of Knoxville. They have always done exceptional work with quality parts. Outstanding service center and wai More

by Shaun66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Begley
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Bolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Amole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Forsythe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Hammortree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Haun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Fiorentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Toyota Knoxville responded

Thank you Shaun66 for the positive review! We greatly appreciate your business and hope to see you again. Sincerely, Dino, Toyota Knoxville.

December 21, 2018

Excellent experience Casey and crew were awesome! It was a very easy process, both pre and post sale. She set up my electronics and apps. She was very knowledgeable of all More

by rsitterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad Casey was able to make your visit enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville

December 20, 2018

5000 mile oil change excellent, fast work, friendly service, washed my car, awesome facilities to wait, would definitely recommend this dealership for service on a Toyota, More

by Kathy Winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Forsythe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Toyota Knoxville responded

Kathy, Thank you for the positive review! We are greatly appreciate the kind words regarding our dealership! Sincerely, Sawyer Bowen Toyota knoxville

December 19, 2018

Service Work I had recent work done to my Toyota Rav 4. I dealt with John Forsythe from day 1. He has been honest, extremely helpful, and very patient as we have d More

by jweigand16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Forsythe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We are glad John was able to make your experience enjoyable! Sincerely, Sawyer Bowen Toyota Knoxville

December 19, 2018

Excellent Service Maintainance Thanks so much for making the 5,000 mile checkup on my 2018 Camry a good experience. We were comfortable while waiting, and the car was finished in th More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Holden
Dec 19, 2018 -

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your business! Sincerely, Sawyer Bowen Toyota Knoxville

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