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Toyota Knoxville
Knoxville, TN
877 Reviews
Toyota Knoxville is one of the premier dealerships in the country. We are conveniently located to all areas of Knox County. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry, and one of a very few in-house personalization departments in the entire country. Our state of the art body shop is ready to handle minor scratches and all of your insurance claims. Our primary concern is the satisfaction of our customers
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 877 reviews
April 07, 2019
Exceptional service The service department was very thorough and prompt. My daughters vehicle was taken care of in a timely matter. The representative that help in my s The service department was very thorough and prompt. My daughters vehicle was taken care of in a timely matter. The representative that help in my service was very polite and knowledgeable. Very pleased with the service that we receive. We have 3 toyota vehicles and they service all of them. Would recommend them to anyone. More
by bjewilliams50
Employees Worked With
Service: Lauran O Baugher
April 07, 2019
Barry Amole was awesome Barry took great care of me. I was so impressed with his professionalism! He was incredibly friendly and was informative of what was going on with my Barry took great care of me. I was so impressed with his professionalism! He was incredibly friendly and was informative of what was going on with my car. More
by Jessica
Employees Worked With
April 06, 2019
15k service done efficiently The periodic maintenance was accomplished quickly and efficiently. I was told it would be done in n hour while I waited. The service was completed i The periodic maintenance was accomplished quickly and efficiently. I was told it would be done in n hour while I waited. The service was completed in 30 mins. and the car was waiting right outside the door, washed and ready to go. More
by dave2019
Employees Worked With
Daniel Gonzalez
April 03, 2019
Great experience The service advisor I had was great very helpful and friendly. Called me when the vehicle was done let me know what time the dealership closed to help The service advisor I had was great very helpful and friendly. Called me when the vehicle was done let me know what time the dealership closed to help me planned my day. More
by Junebug
Employees Worked With
Lauren Baugher
April 01, 2019
Service department went well beyond my expectations This service department had a big backlog of service appointments, and a full schedule of cars to work on one Saturday morning. My car was having seri This service department had a big backlog of service appointments, and a full schedule of cars to work on one Saturday morning. My car was having serious shakes when I hit 60 mph. They nevertheless squeezed me in and fixed my Camry problem quickly. What a relief! Thank you Gregory Greenwald!! More
by Wayne
Employees Worked With
Gregory Greenwald.
March 31, 2019
Good service but a little expensive. Didn’t have wait too long for the car. Service person was real good. The car was wash and in good shape. Your waiting area nee but a little expensive. Didn’t have wait too long for the car. Service person was real good. The car was wash and in good shape. Your waiting area needs to have some free stuff for your customer. Some drinks and maybe some popcorn. More
by Mickey
Employees Worked With
March 30, 2019
Great! Chris Nunley and Michael Haun always go above and beyond to make sure we are happy and taken care of. So glad to have Chris back at Toyota!😊 Chris Nunley and Michael Haun always go above and beyond to make sure we are happy and taken care of. So glad to have Chris back at Toyota!😊 More
by Mary Jo Houser
March 30, 2019
Great service Dropped by for oil change. Quick, reasonable, thorough inspection, friendly helpful service writer. And a complimentary wash when done. Appreciate the Dropped by for oil change. Quick, reasonable, thorough inspection, friendly helpful service writer. And a complimentary wash when done. Appreciate the new carrels for the service writers rather than the old counters...nice addition. More
by Al
Employees Worked With
March 28, 2019
Awesome customer service Great customer service John was very polite and professional. He worked my vehicle in for an oil change and tire roatation. I am very satisfied with m Great customer service John was very polite and professional. He worked my vehicle in for an oil change and tire roatation. I am very satisfied with my service More
by Vanlewtracie
Employees Worked With
March 27, 2019
Buying New Car Treated Excellent. They were slow getting the car I wanted but the eventually got it for me. Even got a 2019 for the price of the 2018 when I first wa Treated Excellent. They were slow getting the car I wanted but the eventually got it for me. Even got a 2019 for the price of the 2018 when I first wanted to buy the car. More
by Gaj6753805816
