Toyota Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our sales representative, Roger, was very professional and assisted my son in the purchase of his first vehicle. Roger kept us informed while the vehicle was being inspected and detailed and notified us w and assisted my son in the purchase of his first vehicle. Roger kept us informed while the vehicle was being inspected and detailed and notified us when the vehicle was ready to be picked up. Highly recommend asking for Roger if you are at TOK looking for a vehicle. More
Had rear brakes installed. Told me I needed a new battery, so opted for that as well. Didn't tell me the front brakes needed replacing until they were done. Had they told m Told me I needed a new battery, so opted for that as well. Didn't tell me the front brakes needed replacing until they were done. Had they told me up front, I'd have replaced them as well. Now I have to waste another day while the front brakes are serviced. They did a good job, just didn't respect my time. More
Riley provides great service and was very professional. I highly recommend him to anyone. Great work! I highly recommend him to anyone. Great work! More
VERY DISAPPOINTED IN SERVICE DEPARTMENT! ! THEY WILL xxxx YOU!! I've always dealt with Shannon at Toyota Service. He is no longer there. Took Camry in for "oil change, check brake pads, make ! THEY WILL xxxx YOU!! I've always dealt with Shannon at Toyota Service. He is no longer there. Took Camry in for "oil change, check brake pads, make sure it is up to par" Saw a John Moore who said I needed "yearly service"-$520 later my car was ready ($150 for parts and $300 something for labor! They took advantage of me (single Momma with 3 kids). The service Manager Michelle would never return my calls. I was going to trade in Camry for a newer model. I will NEVER GO BACK TO THIS DEALERSHIP!! STAY AWAY-THEY WILL TAKE ADVANTAGE OF ANYONE!! I WILL TELL ALL MY CUSTOMERS AT OUR DEALERSHIP TO NOT SHOP PARKSIDE TOYOTA!! THEY LOST A LOYAL CUSTOMER, A NEW SELL AND ALL THE POTENTIAL CUSTOEMRS THAT I WILL TELL THIS TO!! SAD VERY SAD PARKSIDE!! HOPE THE $520 WAS WORTH IT MICHELLE AND JOHN! KRISTIN RENEAU More
Tried contacting them for a Hybrid. They said their market adjustment varies between $4k and $7.5k for Hybrids. I feel that is pure greed and gouging on their part and shows a willingne They said their market adjustment varies between $4k and $7.5k for Hybrids. I feel that is pure greed and gouging on their part and shows a willingness to prey on the consumer. I’m literally buying the same vehicle elsewhere for MSRP. Shop around and don’t buy into this dealers market adjustment BS. They won’t honor their price inflation when you go to trade it I'm sure. More
It would definitely take more than 15 words to complain about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEP about poor follow up. SAD. STILL WAITING FOR CALL BACK FROM GENERAL MANAGER. JASON CARSON. ITS BEEN A WEEK TODAY. ALSO NO CALL BACK FROM SERVICE DEPARTMENT. SAD, SAD SAD!!! More
We worked with Van. He was courteous and knowledgeable. He even let me test drive a RAVA4 to compare the ride of the Highlander we were buying. It did take a while to fi He was courteous and knowledgeable. He even let me test drive a RAVA4 to compare the ride of the Highlander we were buying. It did take a while to finish the purchase paperwork. We were paying cash so I would have thought it would be faster. It maybe was related to we boght on the day after Christmas. No pressure sales. More
Very Friendly, Very Fast, Very Courteous, Very Knowledgeable, Very Dependable, Very Trustworthy, Helpful, Reliable, Talkative, Informative Knowledgeable, Very Dependable, Very Trustworthy, Helpful, Reliable, Talkative, Informative More
I don’t think I’m difficult or hard to please, spending over $40,000 on a vehicle turns out I am difficult and hard to please my salesman Austin Davis went Way past above and beyond the call of duty. Total over $40,000 on a vehicle turns out I am difficult and hard to please my salesman Austin Davis went Way past above and beyond the call of duty. Totally professional and when it was all said and done I don’t feel I bought a car from a Salesman I bought it from a friend. I had an experience with a dealer south of Toyota Knoxville and was not happy at all,that wasn’t the experience that I had at Toyota of Knoxville. I must have texted and pestered Austin well over 50 times with questions that would just pop into my head and he always reach out to me answering my questions and putting me at ease. Would I recommend Austin at Toyota of Knoxville without a doubt 100% would I buy from Austin again, Without a doubt and wouldn’t think twice. if I ever buy a new vehicle again it would be from Austin Davis at Toyota of Knoxville, as I know exactly how I will be treated and I wasn’t buying a Bentley , I could go on and on praising Austin but it would appear ingenuous, I don’t take the time to write reviews on any product I have purchased as I figure I bought it that should be review enough but I was so happy and pleased with the experience that I had,the well over a month long experience as my truck had not even come in to the dealer yet And had a few dealer installed accessories it was a lengthy process To say the least. It was almost like he held my hand throughout the entire process to make sure that I was 100% Satisfied and I did not go away unhappy. Nothing but praise and thank you for my new friend Austin Davis in my eyes salesman of the year if not all time…. More
Quick easy process no pressure sales. Austin was great to work with and knowledgeable about the product. Austin was great to work with and knowledgeable about the product. More