Toyota Knoxville

Great communication and service. Took the time to explain the service. Waited 45 minutes which was not bad. They were very busy. Will go back the service. Waited 45 minutes which was not bad. They were very busy. Will go back More

Honest and dependable service. Salesman,Eric Abbott, went overboard to make sure I was happy with my purchase! Made my buying a good experience and made sure everything was done to Salesman,Eric Abbott, went overboard to make sure I was happy with my purchase! Made my buying a good experience and made sure everything was done to my satisfaction. More

15,000 mile service Brandon is hands down the best service manager I have used in 40 years and 15 of those were Toyota. He is on top of everything that needs to be done a Brandon is hands down the best service manager I have used in 40 years and 15 of those were Toyota. He is on top of everything that needs to be done and he cares about his customers. He is awesome! More

Excellent Very fast service. Exceptional and friendly staff. Was very pleased with my overall experience. I had my oil and oil filter changed and had my tires r Very fast service. Exceptional and friendly staff. Was very pleased with my overall experience. I had my oil and oil filter changed and had my tires rotated. More

Was quick and painless have complete trust in the service ar This dealer has always been terrific understanding and qualified to service my vehicle I would not go anywhere else for purchasing a new Toyota and fo This dealer has always been terrific understanding and qualified to service my vehicle I would not go anywhere else for purchasing a new Toyota and for servicing mine I feel like I am in great hands and have mentioned my thoughts to friends potential buyers. More

Don't buy used! We were sold on the 150 point "thorough" inspection and that "no used vehicle is put on the lot without all issues being fixed". We have spent almost We were sold on the 150 point "thorough" inspection and that "no used vehicle is put on the lot without all issues being fixed". We have spent almost $3,000 in repairs on the used car we purchased within 30 days of purchase! First issue on the drive home was no heat. Took back next day and we were told the heater core was out which would be around $2,000 and could we "help out" with about $500 of the repair? We had the car less than 24 hours! Heater core replacement is actually around $600-700 with labor, not $2000! They did fix this problem, but the worst was yet to come! Leaking valve cover gaskets, transmission oil lines and cooler, rear main seal and radiator ALL have had to be replaced!!! I emailed several managers and finally got a response that they're sorry for the inconvenience. NEVER will I purchase a new or used vehicle here! I would like to add that our salesman was wonderful. I feel bad for him as he had tremendous faith in the dealership and the 150 point inspection! More

Very efficient and friendly Toyota of Knoxville was super impressive. I was greeted upon arrival and the entire process was explained in detail. My rental car was ready. They Toyota of Knoxville was super impressive. I was greeted upon arrival and the entire process was explained in detail. My rental car was ready. They notified me when my car was finished and ready to be picked up. More

John Fox provided me excellent service, explained everything and kept me abreast of the processes as they were being performed. he is an excellent Knoxville Toyota representative. everything and kept me abreast of the processes as they were being performed. he is an excellent Knoxville Toyota representative. More

I met Brandon first thing in the am for a battery replacement. He was fare and kept me informed on the progress. Thank you Brandon. replacement. He was fare and kept me informed on the progress. Thank you Brandon. More

No issues Greeted immediately, good explanation of services, quick work, good review of services performed , waiting area was clean and bright and service advis Greeted immediately, good explanation of services, quick work, good review of services performed , waiting area was clean and bright and service advised was informed and quick. More