Toyota Escondido

Had my best car buying experience ever with Glen. Glen had none of the "car salesman" energy that most of us run away from. He took immense care of me, concluding with selling me the car of my dreams (and had none of the "car salesman" energy that most of us run away from. He took immense care of me, concluding with selling me the car of my dreams (and most importantly my fiance's dreams), and I was confident I got the best price possible. I will use this dealership again, and will seek Glen out first because I know the experience will be the same. Thank you Glen! Brad Hunsaker CEO Dolphinman Inc. 760-845-2905 More

Chris Marino is one of the nicest, most honest, and caring sales man I have spoke to. He took care of me so much so far and makes sure everything is done right and well. He definitely takes care of you caring sales man I have spoke to. He took care of me so much so far and makes sure everything is done right and well. He definitely takes care of you. He has made this experience so much better. More

Glen was amazing. He was extremely helpful. He answered all of our questions. Gave us time to talk when needed, and showed us all our options. He ran lots of numbers every time we asked. It was the best all of our questions. Gave us time to talk when needed, and showed us all our options. He ran lots of numbers every time we asked. It was the best buying experience we have ever had. More

All I have to say is THANK YOU Toyota of Escondido and THANK YOU Chris Marino. We wanted a Scion FR-S and after we checked it out at our local dealership, we decided to make a trip and purchased our car THANK YOU Chris Marino. We wanted a Scion FR-S and after we checked it out at our local dealership, we decided to make a trip and purchased our car in Escondido. From the moment we spoke on the phone with Chris, he was polite, informative and helpful. We love our FR-S! If anyone want to buy a Scion go see Chris Marino! More

I have to say that I was nothing short of impressed with Scott and Vern during our purchase of a New Toyota Prius at Toyota of Escondido. We knew that we wanted a Prius, and that we were dead even on the Ca Scott and Vern during our purchase of a New Toyota Prius at Toyota of Escondido. We knew that we wanted a Prius, and that we were dead even on the Carlsbad and Escondido as each were 7 miles from our home. We made one call to each of the Internet Sales Service Lines and immediately Scott set himself apart from his competition. He kept his focus on what we wanted, told us about some top level features, and said he would have our two favorite colors waiting for us at the front door. Sure enough, both vehicles were parked right out front. He walked us through all of the safety, quality, and engineering features and assured us that their price would be the best available. We sat down at the computer, and literally 30 minutes later we were in finance with Vern. I do my homework, and these guys were prepared to make deals. Vern(finance) also knew the car's features thoroughly, and was able to discuss the warranty specifics, GAP pluses, and the standard options handled at this phase. These guys even spent additional time ensuring we were in the appropriate tax scenario given some cities have out lying areas that have different tax rates. All of this was done with our best interest first with no pressure, and what I felt to be one of the most heartburn free experiences. I highly recommend these guys even if your on the fence about a purchase. If you know what you want, then call Scott, and ask for Vern. Although we did not interact much with the rest of the staff, all of the Sales Members were considerate and approachable as we watched them interact with the incoming customer base. Each Sales Person also held the doors for us and checked in periodically to see if we needed anything without trying to take a sale. Once again, no hassle experience. More

Even though sales stated we had a deal, they sold the car because another customer came in with money before I could get paperwork to my Credit Union. Sales Manager stated the sale comes first. I guess Custo because another customer came in with money before I could get paperwork to my Credit Union. Sales Manager stated the sale comes first. I guess Customer Service and Loyalty is a thing of the past. More

I went to this dealership thinking an old change would be comparable in price to my usual choice, Toyota Carlsbad. I believe the price quote for just and oil change was $79.95, more than double what I usual comparable in price to my usual choice, Toyota Carlsbad. I believe the price quote for just and oil change was $79.95, more than double what I usually pay at another SD county dealership. I saw the price quote got in my car and will never return. More

I got a warranty notice stating that the Toyota was extending the warranty on the sliding doors because of a faulty part or assembly in the door. I have had intermittent problems for several years and extending the warranty on the sliding doors because of a faulty part or assembly in the door. I have had intermittent problems for several years and was happy to see that notice come in the mail. I made an appointment and drove 25 minutes to the dealer. My husband drove his car also so that we could leave my car there. The day before they told me that they would need to inspect the doors and then order the parts. When we got there they told us it would cost us $105 to inspect it and if it wasn't the right thing wrong we would be stuck with doors that don't work and a $105 bill. I asked why they didn't tell me when I set up the appointment. The lady said, "Who did you talk to? Did you just talk to the receptionist or did you ask for the service department?" Really? I talked to the person at Toyota who should know to transfer me if she can't give me all the information. She then said that if the doors are working when I bring it in then don't bother. I need to bring it in when they won't work. However if I try to open it and it doesn't work and then drive to Toyota and it works then there is nothing they can do. 45 minutes of driving with 2 cars - What a waste. Frustration is all I got. More

Brought my 2012 Prius in for the 5k service today. I decided to have an oil change done (I had a $50 coupon that would have otherwise expired). toyota's new oil change interval is 10k, so when I asked a decided to have an oil change done (I had a $50 coupon that would have otherwise expired). toyota's new oil change interval is 10k, so when I asked about oil change I was asked twice if I really wanted to do this. Regular price for synthetic oil change is ~$70, which I feel is overpriced but seems to be the going rate across most dealerships these days. I had brought a Camry here too for the 4 years I owned it and was never pushed into anything I didn't want. I'm happy with the service over 4+ years here More

I brought my '07 Camry for an oil change last week. They had me wait there for 2 hours and then was told that the air filter had to be changed and that my rear brakes are also worn. Things they could have t had me wait there for 2 hours and then was told that the air filter had to be changed and that my rear brakes are also worn. Things they could have told me early on.. So, I told them to just change the air filter and was led to believe that it was the cabin air filter as Megan told me. An hour later it was done and they asked me if I wanted to set up an appointment for the brakes, so I said "yes, pls go ahead and schedule me for next week" While driving home, I noticed that the remote for my newly installed after market Pioneer head unit was MISSING! since I had another appointment with them I just decided to bring it to their attention the next time I went there. So, I did go there today and told Kristina while I was checking in with her that the remote was missing and nobody told me that my car was loosing oil too. If I didn't read the receipt I wouldn't even find out. They changed the brakes of my car and when it was time to pick it up. Kristina then directed me to the manager. After telling Darrell of the circumstances he said that there is nothing that he could do and he will not replace the missing remote which was 4 days old when I brought the car. It is is unfair! What protection do customers have from people who would take things from your car while it is being serviced? I would not recommend this dealership to my friends. I also had a bad experience shopping for a car here which is why I bought mine from Kearny Mesa. I even brought one of my neighbors to shop here one time to buy a car but they were rude to us so we went to another dealership and bought a car the same day. We are done with Toyota of Escondido! You guys are giving Toyota a bad name. More