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Toyota Escondido
Escondido, CA
1,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,013 reviews
September 30, 2012
Great customer service experience. Everybody there was extremely friendly and helpful. They make you feel like more that just another sale. Would recommend anyone interested in a Toyota to go to Toyota extremely friendly and helpful. They make you feel like more that just another sale. Would recommend anyone interested in a Toyota to go to Toyota of Escondido. More
by AndyDizzle43082
Employees Worked With
Scott Busby
September 16, 2012
Very friendly atmosphire. Both sales people were very polite and pleasant to work with and very knowledgible in the vehicles that they are selling. They took the time in their busy day go over all aspect polite and pleasant to work with and very knowledgible in the vehicles that they are selling. They took the time in their busy day go over all aspects of the sale. We were very pleased with the experience. We are a returning car buyer and will be so forever :) More
by kenharding57
Employees Worked With
Scott Busby/ Kevin Edgett
September 07, 2012
Any problems you bring up with your lease/loan purchase this dealer does whatever it takes to rectify. I'm bringing my nephews all the way from Los Angeles to purchase from Toyota of Escondido, that's how this dealer does whatever it takes to rectify. I'm bringing my nephews all the way from Los Angeles to purchase from Toyota of Escondido, that's how good these guys are. More
by cverbeek
Employees Worked With
Ramon Tamayo, Carlos
September 03, 2012
We were looking for a specific car (model and color). My husband did an internet search, which resulted in numerous dealer responses. Scott Busby was the best. He responded quickly, answered our questions husband did an internet search, which resulted in numerous dealer responses. Scott Busby was the best. He responded quickly, answered our questions, and offered a fair and honest deal. It was a painless purchase. Scott also offered to meet with us at a later date to explain features of the car to our daughter, who will driving the car, but wasn't with us for the purchase. More
by Nancy G of Murrieta
Employees Worked With
Scott Busby
August 26, 2012
If you want the very best, rock bottom price, call Scott. No haggle, just a great deal on a great car! He returned my calls and emails very quickly and it was an easy buying experience. No haggle, just a great deal on a great car! He returned my calls and emails very quickly and it was an easy buying experience. More
by meraecar
Employees Worked With
Scott Busby
August 25, 2012
Clearly this was the easiest, hassle-free car purchase I have ever made. Scott, Kevin and Keith made the experience almost pain-free (I mean let's be realistic, I am putting most of my fun money into a car have ever made. Scott, Kevin and Keith made the experience almost pain-free (I mean let's be realistic, I am putting most of my fun money into a car payment for the next 5 years). Scott was very thorough with the car presentation; pointing out the safety feature and the fun features of the 2012 FJ. The dealer didn't have the color and options I wanted on hand, but they found it with 24 hours. I got what I consider a great deal. I did my homework and was prepared to take a "hardline' with the negotiations. Wasn't necessary. I was shown the MSRP and then Scott gave me a number. The number was so close to my number that there was nothing left but to agree to it (probably could have wasted some time dickering around for a couple of hundred but didn't see the need). I'd definitely buy from this group again. More
by skip.garton
Employees Worked With
Scott Busby
August 23, 2012
Have purchased three new cars from this dealership in the last 30 years! Always a pleasure doing business with them! Great customer service, super nice staff...highly recommend them. last 30 years! Always a pleasure doing business with them! Great customer service, super nice staff...highly recommend them. More
by lynda.coffman.1
Employees Worked With
Scott Busby
August 21, 2012
The entire staff at this dealership are nothing but great.I recommend this dealer to all my friends and family. Had a great time buying my new car and will definety go back for my next purchase. Grea great.I recommend this dealer to all my friends and family. Had a great time buying my new car and will definety go back for my next purchase. Great staff and great price. Thanks More
by andre
Employees Worked With
kevin edgett,scott busby
August 19, 2012
Kevin Edgett and Scott Busby made my Venza purchase a quick painless experience! Thanks for not making me jump through unnecessary hoops. I will recommend this "TEAM" to friends and neighbors. quick painless experience! Thanks for not making me jump through unnecessary hoops. I will recommend this "TEAM" to friends and neighbors. More
by Patti Turner
Employees Worked With
Kevin and Scott in the Internet Fleet Department
August 16, 2012
My Girlfriend and I are sticklers for "nothing less than excellant customer service" and this can be at a premium in some industries. Word of mouth took me to T of E and I was a little sceptical pullin than excellant customer service" and this can be at a premium in some industries. Word of mouth took me to T of E and I was a little sceptical pulling into the lot. This due to a prior experiance we had at the other Toyota dealer closer to the coast. I had done my research and was ready to pull the trigger on the purchase of a Black 2012 Tacoma acc. cab SR5, if the price was in line with my research and ready to walk if the Customer service wasn't up to my standards. I didn't want to deal with mediocre service through out the life of my truck and starting at the sales floor would not have been a good sign. I was first met by a great guy named Barry Murphy who was awesome, professional, and straight up trustworthy, but had a family member fall ill during the process of locating the right vehicle for me. Enter Scott Busby. We liked him right away and his "whatever it takes to get you into the truck that is perfect for you, and I'll personally make sure that you are satisfied every step of the way" attitude. This man delivers! I've owned two Toyotas prior to this and have had great experiances through out the life of them, but I have never had an EXCEPTIONAL EXPERIANCE like I've had with Scott, including his after the sale follow up calls to make sure that I was nothing less than excited about my new truck. No gimics, no surprises just "over the top exceptional customer service". I've been singing his praises ever since I drove off the lot with my new truck and will always reccomend anyone looking for a white glove experiance purchasing a new vehicle to see Scott and his awesome team at Toyota of Escondido. Also a shout out to Vern for making a complicated contract process so very easy to understand as well as comfortable and relaxing. Top shelf Vern, top shelf. Sincerely, John P More
by johnpreciado
Employees Worked With
Scott Busby, Vern (Finance)
