Toyota Escondido
Escondido, CA
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I have been a longtime customer and even purchased a new vehicle there. Turned away because i only had a photo of my coupon for an oil change (left it at home). Reps have always worked with me by offering vehicle there. Turned away because i only had a photo of my coupon for an oil change (left it at home). Reps have always worked with me by offering coupons/discounts. This rep didn't. Called back to see who i was working with and they couldn't tell me because they have me listed as a no show....REALLY. More
I have been a Toyota of Escondido customer for over 12 years now. My main reason to alway go back there is that they seem to have a secret how to keep employees on staff. To me, a personal connection to t years now. My main reason to alway go back there is that they seem to have a secret how to keep employees on staff. To me, a personal connection to the people I am doing business with is absolutely essential. I love that I am able to call and talk to “my Toyota guy”. Nothing beats to be able to put a name with the email or phone voice. I feel I am in very good hands over at Toyota of Escondido. Soon, my daughter will be old enough to drive, and this dealership will be my first-choice place to look for a car for her. I also like my services performed there. I like that they go the extra mile and run my car through the car wash before they hand it back to me. I highly recommend Toyota of Escondido. More
I took my car in today I did not authorize tires and they charged my tires that were less then 6 months old without ever contacting me. When I addressed the issue with them they said they had Authorization. charged my tires that were less then 6 months old without ever contacting me. When I addressed the issue with them they said they had Authorization. So that was over $350 just for the tires that I had to pay for which was an unexpected Expense. More
The service department at Toyota of Escondido is top notch. I really enjoy working with the coordinator. He always makes me feel like a valued customer. I highly recommend this dealer. Always been a goo notch. I really enjoy working with the coordinator. He always makes me feel like a valued customer. I highly recommend this dealer. Always been a good experience. Thank you very kindly. More
Service was completed but my wait was too long. Next time I will take shuttle back home and wait for service dept. to bring me back for my vehicle. Next time I will take shuttle back home and wait for service dept. to bring me back for my vehicle. More
Every single person was so kind, respectful, professional and knowledgeable! We had every detail handled and driving away in m6ly new car in 3 hours! Thank you Arturo, Domenica and George, I'll be back soon and knowledgeable! We had every detail handled and driving away in m6ly new car in 3 hours! Thank you Arturo, Domenica and George, I'll be back soon. More
Very friendly service . Timely . And explained everything in detail . Accuracy in diagnosis: diagnostics. Highly recommend Pat . Timely . And explained everything in detail . Accuracy in diagnosis: diagnostics. Highly recommend Pat . More