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Toyota Escondido
Escondido, CA
988 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 988 reviews
October 10, 2016
Perfect in every way Couldn't be happier in every respect. Second purchase from this Dealer and offer the highest recommendation. Thomas Parr is an outstanding rep and fel Couldn't be happier in every respect. Second purchase from this Dealer and offer the highest recommendation. Thomas Parr is an outstanding rep and felt very comfortable with Him. More
by ed
Employees Worked With
Thomas Parr
Helpful October 07, 2016
Great service I keep coming back to this place strictly because I get the best customer service in this industry. I never have to worry about the quality of results I keep coming back to this place strictly because I get the best customer service in this industry. I never have to worry about the quality of results, timing or outrages fees. Everybody in service department is great. One man stands out with his superb approach to every detail. That is Ray Clearwater. You can always rely on his timely response and follow up. Someone who owns Toyota should use this location. More
by LoveMyCity
Employees Worked With
Ray Clearwater, Dominick Santoro
October 03, 2016
Great experience! My husband and I just purchased our 2016 Toyota Corolla on October 1st. I was so pleased with the friendly and courteous staff. The entire process was My husband and I just purchased our 2016 Toyota Corolla on October 1st. I was so pleased with the friendly and courteous staff. The entire process was quick and very easy. I would like to thank Alex G. and Vincente Mendoza for their great salesmanship. Both were so friendly and helpful, they made the stress of buying our new car painless. If you plan on purchasing a vehicle, these two gentlemen are the ones to see. I would also like to mention Patty Dean in finance, she was very pleasant and had our paperwork done in a timely matter and had us on the road in no time. Just an all around great experience. I highly recommend Toyota of Escondido. More
by NanaJeanie56
Employees Worked With
Patty Dean-Finance, Alex Gastelum, Vicente Mendoza
September 27, 2016
Wonderful Service From the time I made my appt to when I picked up my car, everyone I dealt with was very courteous and helpful. Part of my service call was because of From the time I made my appt to when I picked up my car, everyone I dealt with was very courteous and helpful. Part of my service call was because of some maintenance I didn't do and I was not made to feel foolish or blamed. They took care of the problem and explained everything thoroughly. More
by theater mom
Employees Worked With
Garth Hersey
September 26, 2016
Comfortable Suzy Kemmsies is the best from Internet sales dept.She made me feel comfortable the whole process of my buying experience and not feel a bit of a pr Suzy Kemmsies is the best from Internet sales dept.She made me feel comfortable the whole process of my buying experience and not feel a bit of a pressure at all the entire time dealing with her!!!..Look or ask for her the next time you looking for a new Toyota vehicle,she will takecare of you !!!!... More
by Randy7429
Employees Worked With
Suzanne Kemmsies
September 19, 2016
Super experiences... the non SALES experiences We just bought a truck from Robert and Carlos. It was a great experience. We never felt pressured. Loved Patti in finance. Over all just an easy t We just bought a truck from Robert and Carlos. It was a great experience. We never felt pressured. Loved Patti in finance. Over all just an easy transaction and they were willing to find us the best financing and the exact truck we wanted. We will go back to Toyota Escondido! Thank you guys! More
by CASSIE GLASGOW
Employees Worked With
Patti in Finance and Carlos in Sales. , Roberto Cotto
September 19, 2016
Not such a great experience.. Called in this morning regarding my express 5 plan as one of my tires was damaged as I was driving to work. Girl that answered was a bit rude and not Called in this morning regarding my express 5 plan as one of my tires was damaged as I was driving to work. Girl that answered was a bit rude and not helpful, thankfully she gave my number to someone who was able to help me better understand the plan(Express 5). Once I arrived to the dealership the employee that wrote up my vehicle was also very vague and could not answer my questions, I then called in a few hours later because I never received a call regarding the status of the claim that had to be opened. During the write up he spoke down to me as if I did not understand, I've worked for the service department for a different dealership previously trust me I understand. His attitude was unwelcome and unappreciated. More
by Virginia Sandoval
Employees Worked With
Kyle Keezer
September 13, 2016
Amazing service Stopped in on a busy Friday, greeted by helpful positive employees. They went out of their way to work me and get me out of there to pick up my son. Stopped in on a busy Friday, greeted by helpful positive employees. They went out of their way to work me and get me out of there to pick up my son. Garth is the best! More
by Batman4ever
Employees Worked With
The gentleman who greets you prior to entering the service bay, Garth Hersey
September 10, 2016
They are DISHONEST Very friendly and make all kinds of promises that are NOT true when you are about to buy, but do NOT stand by their word once you actually pay them. O Very friendly and make all kinds of promises that are NOT true when you are about to buy, but do NOT stand by their word once you actually pay them. Once you are off the lot they are unavailable, put you through long waits, are unhelpful, not interested in making things right. They seem to enjoy huddling and talking, returning saying the person that can make that decision is not available. When you call later they tell you to talk to customer service, who then does not respond. WORST experience ever. I was told that my car was certified pre owned, but it was NOT. More
by Dishonest
Employees Worked With
Cindy Henderson, Juan Zaragoza
September 09, 2016
Outstanding help and customer service. I had the pleasure of getting my car serviced Wednesday morning at Toyota Escondido and the employees at the service department made my visit friendly I had the pleasure of getting my car serviced Wednesday morning at Toyota Escondido and the employees at the service department made my visit friendly, quick and efficient. Bernardo went above and beyond to make sure my car was taken care of and even offered a curtosy car wash after the service! I am a young adult so getting the respect that maybe an older customer would really made me feel like my business was appreciated. Outstanding customer service and great staff all around! More
by Zamdawg
Employees Worked With
I think his name was Bernardo, from services.
