Toyota Escondido

Great customer service! I had a couple of small issues during the buying process but how they “as a company “ recovered was exceptional! Buy with confidence. I would again. I had a couple of small issues during the buying process but how they “as a company “ recovered was exceptional! Buy with confidence. I would again. More

Service Staff was great and friendly, and very knowledgeable about my car. The lounge was clean and well kept. Bob went through what was done to my car with a Staff was great and friendly, and very knowledgeable about my car. The lounge was clean and well kept. Bob went through what was done to my car with a car wash as well. Great Service overall! More

Sercive We had a great experience, the service was fast and efficient. This is the only Toyota we will come to for service, we live an hour and a half away. We had a great experience, the service was fast and efficient. This is the only Toyota we will come to for service, we live an hour and a half away. More

Juan is the best! Juan was very easy to deal with and provided a great price on the vehicle I was looking for. Once I got to the dealership he didn't try and upsell me Juan was very easy to deal with and provided a great price on the vehicle I was looking for. Once I got to the dealership he didn't try and upsell me on anything and the paperwork was done faster than I've ever experienced. More

Excellent in every way The service at Toyota of Escondido is the best I’ve ever had at any dealership in the 40 years I’ve been driving. Garth the service manager is top not The service at Toyota of Escondido is the best I’ve ever had at any dealership in the 40 years I’ve been driving. Garth the service manager is top notch, and Art my service advisor is also great. A+++ all around. More

First time buyer ! Came in knowing I didn't have the best credit, was happy to walk out with a used vehicle but Alex Badillo was able to get me into a 2018 vehicle that Came in knowing I didn't have the best credit, was happy to walk out with a used vehicle but Alex Badillo was able to get me into a 2018 vehicle that I loved!! I appreciate the patience with my decision making! More

Great experience It was a simple and quick process. I test drove the Corolla im and fell in love with it! I would reccomend our salesman Javier to anyone who is look It was a simple and quick process. I test drove the Corolla im and fell in love with it! I would reccomend our salesman Javier to anyone who is looking for a car! More

Kyle was a great help! Kyle Kezer helped me when I dropped my car off to be serviced. I had a couple of questions and concerns regarding my car and he was a great help. Extr Kyle Kezer helped me when I dropped my car off to be serviced. I had a couple of questions and concerns regarding my car and he was a great help. Extremely friendly and answered all of my questions, he listened to what I had to say and tailored my service accordingly. I would recommend going to Kyle for all of your car service needs. More

Regular maintenance. Great service. Excellent customer service. Professional staff with high integrity. Always friendly. Only had good experiences in the last 15 years I’ve been going th Excellent customer service. Professional staff with high integrity. Always friendly. Only had good experiences in the last 15 years I’ve been going there. Thank you More

Warranty Brake Inspection I dropped my 2017 Tacom off at 8:15 AM for a 8:30 AM appointment. Whe. I expressed my concerns about the breaking system the technician seemed like he I dropped my 2017 Tacom off at 8:15 AM for a 8:30 AM appointment. Whe. I expressed my concerns about the breaking system the technician seemed like he was doing everything that he could to explain me out of having the breaks inspected. He said what I explained to him was normal and common. We test drove the Tacom and as expected I could not get the issue to duplicate with the technician in the passenger seat. Again, he seemed to try and talk me out of him inspecting the break system. I said no I want the brake system inspected. Well let’s just say about 4:00 PM I had to call them and ask the status and I got the answer of oh well we have been super busy and we are just getting to it. About an hour later they called that the Tacom was ready. I can’t tell, but I think they let the Tacom sit there all day and did nothing. This was SUPER POOR CUSTOMER SERVICE!!! Excuses, excuses, excuses!!! I may just go back to Toyota Carlsbad for service. Much better experience and excellent customer service. This was only my second time at Escondido Toyota and both time they made me feel like I was an inconvenience to them by bring my vehicles in for warranty service and inspection. More