Toyota Escondido

The Tale of Two Visits. I think the dealership overall is okay. I went on two separate occasions. One today for service. It was a great experience since I went as the Service I think the dealership overall is okay. I went on two separate occasions. One today for service. It was a great experience since I went as the Service Department opened and wait wasn’t as long. Service person was thorough in helping answer my service questions. On another visit two weeks prior, my father and I paid a visit to look at a new Tundra truck for purchase. We receive no help after multiple attempts to get a sales persons attention. We even went inside to state are interest yet still no one came out to show us any trucks. For future Toyota purchases, will probably look elsewhere. For service, will still consider Escondido Toyota due to its proximity to my home. More

Long Term Relationship Worthwhile I have three Toyotas now and I have been a customer of Toyota of Escondido for 10+ years and overall I have had positive experiences and quality work I have three Toyotas now and I have been a customer of Toyota of Escondido for 10+ years and overall I have had positive experiences and quality work has been done on my vehicles. Inconveniences or missteps have always been taken care of and recently Toyota of Escondido was kind enough to check an assertion made by another mechanic at no charge and save me a significant expenditure. More

Prius repair Prius broke down on a family trip. It was an absolute nightmare, first dealership tried to gouge me so I brought my car here. Kyle Kezer in service we Prius broke down on a family trip. It was an absolute nightmare, first dealership tried to gouge me so I brought my car here. Kyle Kezer in service went to work for me and got me the best price on parts and answered my endless questions. Toyota Esconido is the real deal! More

Blood suckers Took my car for an oil change and to get my tire pressure light checked out. Service advisor called to tell me that my car is burning more oil than it Took my car for an oil change and to get my tire pressure light checked out. Service advisor called to tell me that my car is burning more oil than it should but they’re not sure why. No advise was offered or what I should do besides get my oil changed every 5k miles. Second issue, purchased brand new tires 3 months ago, no issues with the tires, no flats, nails, repairs etc. service advisor calls and tell me that I have a nail in my front right tire which is causing the tire pressure light to go on and off. Service advisor tells me that they can fix it since it’s in the front of the tire. All good with me. Get a call later that they are having a special on tires and that they would need to replace my right front tire. Service advisor stated they could not fix it becuase it has already been patched before and patched incorrectly. This is some sort of black magic! Brand new tires, never a flat or anything but my tire can’t be fixed because it was patched incorrectly according to the fine team members of Toyota of Escondido. I will never take my autos here again. More