Toyota Escondido

Great service experience! One of the great Toyota delearship in San Diego. Service area is great, clean and no waiting. Today my review is all for Patrick the service advisor. One of the great Toyota delearship in San Diego. Service area is great, clean and no waiting. Today my review is all for Patrick the service advisor. Great service experienced, very professional, knows the job well and a expert. More

Excellent, honest service Art Lara serviced my Scion, getting me out 15 min before the expected time. He advised me honestly regarding upkeep of my car and was polite at all ti Art Lara serviced my Scion, getting me out 15 min before the expected time. He advised me honestly regarding upkeep of my car and was polite at all times. He is tops in my book! More

30K Maintenance First time at this dealer, and was pleased with the service and reception. Everyone was pleasant, offered to make coffee or even hot cocoa, and I fel First time at this dealer, and was pleased with the service and reception. Everyone was pleasant, offered to make coffee or even hot cocoa, and I felt like they were happy to have me there. Service was great, and estimates/charges were outlined carefully before commencing the work. I opted to wait for the service to be completed, and their time estimate was spot on. Overall, very happy with the service and will continue to take my baby there! More

Great customer servixe I just got new 2018 car. The sale representative was very helpful. He provided a lot information about the different options they had to better serv I just got new 2018 car. The sale representative was very helpful. He provided a lot information about the different options they had to better serv e our family needs. Thank you Oscar Marcial! More

First 5000 mike service for 2018 Toyota RAV4 XLT Just dropped off our new car and was greeted immediately by Patrick Kelly a wonderful service agent. Very organized and professional and I was offered Just dropped off our new car and was greeted immediately by Patrick Kelly a wonderful service agent. Very organized and professional and I was offered a car wash. Sales and service teams are great. More

Great purchasing expereience I already had a few options in mind. The salesman gave great comprehensive information for each car during the test drive and was able to answer all I already had a few options in mind. The salesman gave great comprehensive information for each car during the test drive and was able to answer all questions and explain every feature. All employees were friendly, and I was made to feel like my experience was very important to them. Bought a C-HR, and though the paperwork process took a bit of time (as it would anywhere,) the salespeople were very thorough and clear while going through paperwork and contracts. Comfortable environment and very helpful. Salesman has demonstrated his continued availability to help me with any questions or trouble, past the actual purchase of the car. More

Toyota Escondido Collision Center on Pine Street My garage door scraped the back of my Rav4 do I took it to a repair facility recommended by another Toyota dealer. They quoted $750 and 4 days withou My garage door scraped the back of my Rav4 do I took it to a repair facility recommended by another Toyota dealer. They quoted $750 and 4 days without my car. I called Toyota Escondido and they referred me to their Collision Center. I met with Linda Gerard, their office manager, and she took my keys and car for about 15 minutes. Came back with the car looking perfectly new and NO CHARGE! I have a scratch in the side that will cost me $67 and I will definitely return to have it repaired. So happy with their service and honesty! More

Horrific experience, never buy there ! This is the worst dealership I have ever worked with, I have owned many cars with with the majority of them being at car dealers. Last year I had th This is the worst dealership I have ever worked with, I have owned many cars with with the majority of them being at car dealers. Last year I had three brand new vehicles only in my name, with perfect credit and secured the best rates possible. One of these cars was the exact same model with the same exact options and I went from 2.9 percent financing to over double digits. I have perfect credit and have never missed payments on anything, they stated that that is the best that Toyota has to offer. What a bunch of sheisters. I made an appointment coming from San Diego to ensure that I would not be waiting around any longer than necessay Not only was the appraiser not available at the time schedule as I was early, but they could not find a car and turned into a 2.5 hour event The salesman were absolutely terrible and not reviewing the options on the car or warranty. They were in a hurry to get home and only hook up my Bluetooth. Also when delivered to me there was a dent on the front of the hood. Dealing with the GM of 33 years was no picnic, they will just smile at you and BS you that there are I other options. I took a huge bath on a car that I purchased two months ago and his statement was that the dealership has to make money also. And to even further my claims, please take a look at the 574 comments on yelp with the majority of them having terrible customer service, sales,etc. This is no way to treat a customer that was in there six months ago purchasing the same exact car. I have been a professional and business for over 30 years and have never seen anything as bad as this, if I would've read the reviews before I absolutely would not have given them my business They stay in business by taking advantage of the consumer, please do not be one of them !!!!!!!! Buyer beware are the two best words. Please do yourself a favor and go to any of the other Toyota dealerships in San Diego Not only to not be taken advantage of, but also for better customer service. It is amazing that this dealership is in business! More

Comfortable Friendly employees. Not rude like the last guy who did maintenance on my car. Either way great service. Waited comfortably in the lobby. Timing was wi Friendly employees. Not rude like the last guy who did maintenance on my car. Either way great service. Waited comfortably in the lobby. Timing was within the range that they estimated: 1hr - 1 1/2hr. More

Great service technician My service technician was very patient and going over everything with me. He also was extremely helpful in explaining a lot of the blankety-blank tech My service technician was very patient and going over everything with me. He also was extremely helpful in explaining a lot of the blankety-blank technical technology which for those of us who didn’t grow up with it have a difficult time. On a scale of 1 to 10 he was definitely a 10 maybe even an 11. More