Toyota Escondido
Escondido, CA
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Maintenance Mozie Alcorn and his team always take good care of me. He is friendly, knowledgeable and professional. I have complete trust in his opinion and rely o Mozie Alcorn and his team always take good care of me. He is friendly, knowledgeable and professional. I have complete trust in his opinion and rely on him to advise me on the service needs of my Tundra More
Replace airbag The staff was very professional and welcoming. I enjoyed the pleasant community feeling of this location.Paul was so informative about my recall, I w The staff was very professional and welcoming. I enjoyed the pleasant community feeling of this location.Paul was so informative about my recall, I would definitely trust his knowledge and expertise on the matter. More
Professional and Efficient Patrick Kelly was Professional and Efficient. He did not waste my time but still showed that I was an important customer. I had a LOT to do today, and Patrick Kelly was Professional and Efficient. He did not waste my time but still showed that I was an important customer. I had a LOT to do today, and the service time was minimal. He promised a five-hour timeframe (which I expected) but as to my surprise, it was done in about three hours, instead. Thank you, Pat!! And of course to the technician(s) who worked on my car. More
Great I came in for my 15,000 check up. Everyone is friendly with; great customer service! They are the best Toyota dealership and service department in S I came in for my 15,000 check up. Everyone is friendly with; great customer service! They are the best Toyota dealership and service department in San Diego County. More
Good service Very accommodating. Even wiped scratched in my car. My car was delivered earlier than promised.. the waiting area is great with free coffe and pastrie Very accommodating. Even wiped scratched in my car. My car was delivered earlier than promised.. the waiting area is great with free coffe and pastries. Definitely liked the service. More
Regular maintenance Rav 4 17 Excellent customer service Pat Kelly sorry don’t remember all the names . But I can say overall is excellent. I’ve been going to your dealership aft Excellent customer service Pat Kelly sorry don’t remember all the names . But I can say overall is excellent. I’ve been going to your dealership after purchasing my Rav 4 in 2017 and I don’t have anything negative to say about the service. Everybody is nice and accommodating . Thank you More
amazing experience I bought my first car here. I was a nervous wreck but with Juan Z. help I was very satisfied with my purchase. He helped me find my car and stay with I bought my first car here. I was a nervous wreck but with Juan Z. help I was very satisfied with my purchase. He helped me find my car and stay with in budget. He was super friendly and I will be a forever customer of his! Thank you Juan! More
You can trust these people Toyota Escondido has been servicing my cars for over 20 years and every experience I've had here has been positive. Service Manager Garth is honest, e Toyota Escondido has been servicing my cars for over 20 years and every experience I've had here has been positive. Service Manager Garth is honest, ethical and personable and sets the same standard for his team. More
Service was great 👍🏼 The service is great. The waiting area is superb, it’s clean. My car was ready earlier than expected. I give them an A+. I’m 💯 %satisfied The service is great. The waiting area is superb, it’s clean. My car was ready earlier than expected. I give them an A+. I’m 💯 %satisfied More
Cost savings resulting in bad customer service After they make a sale, they really don’t care about service afterwards; they don’t return emails or calls. Service—didn’t wash car afterwards, refus After they make a sale, they really don’t care about service afterwards; they don’t return emails or calls. Service—didn’t wash car afterwards, refused to offer a ride beyond 10 miles even though I am a loyal customer and my destination is not unreasonably far. More