Toyota Escondido

Scheduled Maintenance This Toyota dealer's service department has always served me well. Andrea W made the check-in a pleasant experience. They were a little backed up to This Toyota dealer's service department has always served me well. Andrea W made the check-in a pleasant experience. They were a little backed up today, but Art Lara did an excellent job of managing expectations and keeping me updated on my vehicle's progress. I highly recommend the service department at Toyota of Escondido. More

Service department I have been getting my car serviced at Toyota of Escondido since I bought it used over two years ago. The service personnel are always friendly and a I have been getting my car serviced at Toyota of Escondido since I bought it used over two years ago. The service personnel are always friendly and accurate in their estimates of cost and time of service. They always keep me informed of the progress of my car's servicing. They also have a courtesy car if the service time is going to be extensive. I just bought tires here and they had a better deals than the tire stores. Great place to do business. More

Got 25000 service Was treated fairly and professionally. Came in for 25k service and was told that i was not eligible since my mileage was 26.5k. Wish I knew that bef Was treated fairly and professionally. Came in for 25k service and was told that i was not eligible since my mileage was 26.5k. Wish I knew that before I exceed 25k. I was offered a free service if I signed up for a 45k service plan at $329. Or I could pay $57 for the 25k service. I elected to buy the 45k service plan. More

Great customer service Art Lara took his time and explained everything that the service department would be doing including a recall. He explained to me the reason for the r Art Lara took his time and explained everything that the service department would be doing including a recall. He explained to me the reason for the recall and seemed extremely knowledgeable. More

First visit to this dealer Thank you for the great service, friendly & courteous staff, you exceeded my expectations! I haven’t had the same experience with other dealerships. Y Thank you for the great service, friendly & courteous staff, you exceeded my expectations! I haven’t had the same experience with other dealerships. You are setting the bar very high! More

Very good experience I have been to this service center for car repairs and maintenance for the past years. The service done is Very efficient and professional... highly r I have been to this service center for car repairs and maintenance for the past years. The service done is Very efficient and professional... highly recommended. Got the car back within the suggested hours. I will definitely come back for the further maintenance. More

Does not honor agreements On 9/12/18, I emailed the sales rep asking if he would price match a car from another dealership. This was his response: "That sounds like something On 9/12/18, I emailed the sales rep asking if he would price match a car from another dealership. This was his response: "That sounds like something we can do just bring me a copy of the quote or contract and I'll honor that price." I contacted him over phone and let him know I am out of town, but my family member can go to the dealership to verify the car and price. After my family member did so, I spoke with the sales rep on the phone and he again confirmed that the price. I agreed to the price and submitted my $500 deposit. The dealership agreed to mail me the necessary paperwork, and that I would send the money via check. The next day on 9/13/18, another sales rep contacts me and attempts to send me a verification for the car at a higher price. She then tells me that the dealership cannot honor the price that they agreed upon yesterday. I told them I already accepted their offer by giving them my deposit. They refuse to honor their original agreement, stating there is nothing they can do. More