
Toyota Escondido
Escondido, CA
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Friendly Justin is very friendly and I appreciate his work and his customer service is on point. He was very kind and respectful . I will go to him again if I Justin is very friendly and I appreciate his work and his customer service is on point. He was very kind and respectful . I will go to him again if I had any questions More
Worst Toyota dealer in San diego Ohh let me count the ways how horrible this dealership is. I would say they are the worst I've ever experienced. First, when you buy a car here, th Ohh let me count the ways how horrible this dealership is. I would say they are the worst I've ever experienced. First, when you buy a car here, they will not honor a sales price that was advertised and even verified by a call to a salesman before going there. I wish that I had read all of their horrible reviews first before buying a car from them. Unfortunately I ended up buying a "certified" used car that was less than a year old. The first day I had it I noticed wires hanging down under the dash. At the first oil change, I asked that it be fixed. They also promised a wash. Got the car back unwashed and wires still hanging down. Still didn't fix it. I was then told that I needed to buy new tires since the rear tires are worn out. The car is less than 2 years old now and I had only driven 8K miles. Only 24K on the car total and now I have to buy new tires??? I asked them to help me with tires and they of course said no "what do you expect from a used car" I told them I expected a dealership "certified" used car to be able to go more than 8K miles without replacing tires. They told me the car had the minimum amount of tire life for safety when it was sold. Nothing they can do. So much for customer service. So for all of you out there worrying about if this is a shady dealership, the answer is yes. I am writing this to make sure you don't have to go through the terrible sales and service that I went through with them...... More
Maintenance Checkup Patrick Kelly gave me excellent service. I told him about my coupon and he made sure I got credit for it. He also took the time to go over some tire o Patrick Kelly gave me excellent service. I told him about my coupon and he made sure I got credit for it. He also took the time to go over some tire options that I need in a couple of months. He was very friendly and thorough. Your Company should be proud to have him as one of your representatives. More
Waiting for service on car The couches are comfortable, the free coffee machine is delicious. It was a very good experience! They also have free water bottles!Free car wash is w The couches are comfortable, the free coffee machine is delicious. It was a very good experience! They also have free water bottles!Free car wash is wonderful! More
Service is great and staff is always friendly! Service is great quality and staff is very friendly.Wait time one hour to two hours, they also provide transportation if necessary! Defeneitly recome Service is great quality and staff is very friendly.Wait time one hour to two hours, they also provide transportation if necessary! Defeneitly recomend Toyota of Escondido. More
A Great place with a Pleasant Experience. The most helpful , polite, timely dealership I have ever been to. Every one I dealt with from the service department to sales and the Toyota taxi serv The most helpful , polite, timely dealership I have ever been to. Every one I dealt with from the service department to sales and the Toyota taxi service to take me to lunch and back, everyone was attentive and kind. . I appreciate the gratis car wash. Made my day! Thanks Escondido Toyota. More
Mr LaraService Mr Lara has been my service representative several times. He is professional and I trust his judgement/recommendations. I only use Escondido Toyota fo Mr Lara has been my service representative several times. He is professional and I trust his judgement/recommendations. I only use Escondido Toyota for all services to my car. More
Comfortable, transparent, and quick service Really good experience at Toyota Escondido with Oscar Marcial. I am a first time car buyer and wanted a car buying experience where I didn’t feel as i Really good experience at Toyota Escondido with Oscar Marcial. I am a first time car buyer and wanted a car buying experience where I didn’t feel as if though I was being upsold or taken advantage of as a young car buyer. Oscar and the team was patient, easy to understand, flexible with negotiation, and to this day checks up on me 3 months later to make sure everything is going well with my purchase and if I have any questions. Would definitely recommend Toyota Escondido over other Toyota dealers in the area. More
Aarón serrano has great customer service. I got my car at the he promised. I will definitely recommend Toyota of escondido and also Aaron Serrano. Thank you very m has great customer service. I got my car at the he promised. I will definitely recommend Toyota of escondido and also Aaron Serrano. Thank you very much! Aaron!!! More
Shawn Heemstra rocks! I just bought a brand new 2018 Camry SE and Shawn Heemstra was the best car salesman, patient and straight forward. I am happy to recommend the Loyal I just bought a brand new 2018 Camry SE and Shawn Heemstra was the best car salesman, patient and straight forward. I am happy to recommend the Loyalty Dept with Toyota of Escondido to my friends & family! More