Toyota Escondido
Escondido, CA
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People that work here seem happy with their job Phone is quickly answered here. You are always sent to the right Department quickly. Appointments are easy to make or reschedule. The waiting a Phone is quickly answered here. You are always sent to the right Department quickly. Appointments are easy to make or reschedule. The waiting area for service is very comfortable. My car was taken in on time and returned to me at the time it was promised. I cannot comment on prices because this was a no charge mandatory computer software update. But I was treated just as well as if I was a paying customer. I bought my car from this dealership as well and that was a pleasant and speedy experience also. Everyone here seems happy and contented with their jobs No grumpy bears here. Thanks for excellent service. More
Yay Paul I have been here before and didn’t plan on returning because the man that helped me was a phony, slick Willie a hole but didn’t know where else to go I have been here before and didn’t plan on returning because the man that helped me was a phony, slick Willie a hole but didn’t know where else to go so I returned and luckily got Paul. Your waiting room os great and I’m hoping your mechanics are too, but SO much matters in how you are treated up front.False, over the top friendlyness is off putting. Paul was not More
Service Quick service. Personnel are very friendly and helpful. Dealership is clean and very accessible. Service explains what is to be done and gives estimat Quick service. Personnel are very friendly and helpful. Dealership is clean and very accessible. Service explains what is to be done and gives estimated time of completion. More
Service Visit It is always a pleasure to take my vehicle to Toyota of Escondido. The service staff is friendly, courteous and professional. Jose Anguiano was very h It is always a pleasure to take my vehicle to Toyota of Escondido. The service staff is friendly, courteous and professional. Jose Anguiano was very helpful and efficient. I always recommend them to people I know who own a Toyota. More
Super friendly super fast I have been bringing my truck here for a while now and every time the experience has been awesome. I am not planning on going anywhere else. I have been bringing my truck here for a while now and every time the experience has been awesome. I am not planning on going anywhere else. More
Exceptional Experience As Always TOYOTA OF ESCONDIDO has by far the best Sales reps you can possibly as for. I have purchased 6 vehicles personally from him. Three other family member TOYOTA OF ESCONDIDO has by far the best Sales reps you can possibly as for. I have purchased 6 vehicles personally from him. Three other family members have as well and he has never put us in a situation where it does not work for us. He works really hard to get us the best deals and makes himself available at our convenience which is wonderful. Will and Badillo are your guys to go on your test drives they are knowledgable about the vehicles and make sure that you are set up before you drive off the lot. It is never a dull moment. Moving over to the Finance department Jose and Ramon are amazing when it comes to adding the extra warranty or services while keeping your payment where you need it. Remember to ask for Dom and his team and you will not regret it and let them know Michelle sent you. I will never go anywhere else to buy another vehicle when i am there they all make me feel like I am the most Important person at that moment. All the little things count. That is what makes my experience truly exceptional. More
Great service department. They performed the service quickly and properly. Even repaired damage done by another dealership. Mosey answered all my questions and kept me inform They performed the service quickly and properly. Even repaired damage done by another dealership. Mosey answered all my questions and kept me informed the whole time. More
Maintenance Service Fast service as always, employees are friendly and helpful. Explained what service they did to my car so clearly..while waiting for my car theres some Fast service as always, employees are friendly and helpful. Explained what service they did to my car so clearly..while waiting for my car theres some beverages and croissants and cookies..awesome service..Thank you.. More
Friendly Justin is very friendly and I appreciate his work and his customer service is on point. He was very kind and respectful . I will go to him again if I Justin is very friendly and I appreciate his work and his customer service is on point. He was very kind and respectful . I will go to him again if I had any questions More
Worst Toyota dealer in San diego Ohh let me count the ways how horrible this dealership is. I would say they are the worst I've ever experienced. First, when you buy a car here, th Ohh let me count the ways how horrible this dealership is. I would say they are the worst I've ever experienced. First, when you buy a car here, they will not honor a sales price that was advertised and even verified by a call to a salesman before going there. I wish that I had read all of their horrible reviews first before buying a car from them. Unfortunately I ended up buying a "certified" used car that was less than a year old. The first day I had it I noticed wires hanging down under the dash. At the first oil change, I asked that it be fixed. They also promised a wash. Got the car back unwashed and wires still hanging down. Still didn't fix it. I was then told that I needed to buy new tires since the rear tires are worn out. The car is less than 2 years old now and I had only driven 8K miles. Only 24K on the car total and now I have to buy new tires??? I asked them to help me with tires and they of course said no "what do you expect from a used car" I told them I expected a dealership "certified" used car to be able to go more than 8K miles without replacing tires. They told me the car had the minimum amount of tire life for safety when it was sold. Nothing they can do. So much for customer service. So for all of you out there worrying about if this is a shady dealership, the answer is yes. I am writing this to make sure you don't have to go through the terrible sales and service that I went through with them...... More