Toyota Escondido
Escondido, CA
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Unethical Business Practices This company needs to correct an error on my credit report. I did not authorize this company to do a credit check. Please provide me with proof that I This company needs to correct an error on my credit report. I did not authorize this company to do a credit check. Please provide me with proof that I authorized credit check. Found place through USAA Car Buying Service. Went in with pre-approval ready to purchase. Test drove the car, the salesman LEO RUIZ, started my paperwork, "went to speak to his manager" then magically came back to inform me that the car had been sold. Sounded fishy to me. A month later, found out they had ran my credit, I wasn't even there for 10 mins. I guess they realized I was not gonna use one of their credit partners so if there is nothing in it for them then they why bother with the sale. Hard to believe that an established company such as this did not know what they have in inventory and would let a customer test drive a car only to let them know it's know it's "sold". More
Great Customer Service and FAST! The customer service here is wonderful and my car was ready in under 30 minutes... that is amazing! I would recommend this dealership to anyone. The customer service here is wonderful and my car was ready in under 30 minutes... that is amazing! I would recommend this dealership to anyone. More
Consistently good! Polite professional friendly staff with excellent customer service. Travel further for this particular site because the experience has always been gre Polite professional friendly staff with excellent customer service. Travel further for this particular site because the experience has always been great! Cant say any more. More
Clear and Helpful The salesperson and team did a great job of being clear about pricing and the process and helped me get the car I wanted at the price I could afford. The salesperson and team did a great job of being clear about pricing and the process and helped me get the car I wanted at the price I could afford. More
Wonderful As always Shannon was wonderful. She greeted me with her beautiful big smile. Shannon is so helpful and knowledgeable. She is a credit to your dealers As always Shannon was wonderful. She greeted me with her beautiful big smile. Shannon is so helpful and knowledgeable. She is a credit to your dealership. i used to hate bring my car to any dealership but no more now I have Shannon I look forward to it. More
The best car buying experience I’ve ever had I bought a new Tacoma from Ryan at Toyota of Escondido and it was an absolutely awesome experience. Would highly recommend Ryan and Toyota of Escondid I bought a new Tacoma from Ryan at Toyota of Escondido and it was an absolutely awesome experience. Would highly recommend Ryan and Toyota of Escondido. More
It was a very good experience. We have two Camerys we bought there and your service writer John Suckling is the best. He's always kind and friendly to myself and my wife.Takes care We have two Camerys we bought there and your service writer John Suckling is the best. He's always kind and friendly to myself and my wife.Takes care of us like were family . Thanks John. More
Great service Took less time than estimayed. Pointed out an unrelated problem that needs to be attended to. Good job. Helpful and considerate. Will use this dealer Took less time than estimayed. Pointed out an unrelated problem that needs to be attended to. Good job. Helpful and considerate. Will use this dealership again More
Helpful staff Excellent information and customer service. Knowledgeable staff. Shannon explained service options I had and helped understand what service level made Excellent information and customer service. Knowledgeable staff. Shannon explained service options I had and helped understand what service level made the most sense. Even though I had bought this car used from a different dealer, she was very helpful. More
Best Seevice Yet Kyle is an excellent Service Writer. He listened to my reason for service, got the job ordered, and made sure my car needs were satisfied. They even w Kyle is an excellent Service Writer. He listened to my reason for service, got the job ordered, and made sure my car needs were satisfied. They even washed my car in the shade from this hot & dusty summer day! Most importantly, Kyle answered my questions about my future service, assisted me in purchasing the next contract and set the appointment for future service.. This was my beat service experience in 2 years with Toyota😃 ps: thanks also to the lady in appointments dept that corrected the spelling of my last name in your records when I scheduled this service. More