Toyota Escondido
Escondido, CA
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Toyota Detail Center in Escondido was excellent. Service was prompt and professional. We had 2 cars detailed there and both came out beautiful and shiny. Sal was great to work with. Toyota also coordinates was prompt and professional. We had 2 cars detailed there and both came out beautiful and shiny. Sal was great to work with. Toyota also coordinates a complimentary ride shuttle service, which worked very well and was convenient. More
Every single time I leave Toyota of Escondido I'm satisfied with the service. The internet team is the best! Thank you Rick for your help! Jason, Travis you did an amazing job! satisfied with the service. The internet team is the best! Thank you Rick for your help! Jason, Travis you did an amazing job! More
WONDERFUL AND VERY PLEASANT Moxie advised me and took good care of me on my previous visit and today. We have had 3 Toyota Camry's from this dealership and have had a positive ex Moxie advised me and took good care of me on my previous visit and today. We have had 3 Toyota Camry's from this dealership and have had a positive experience every time. Keep up the good service. More
Bought a PRE-OWNED CERTIFIED car from Jim Fensey. Jim was professional and nice. The car that was sold to me though had a glued mirror, which went unnoticed until we got a car wash a month later. We immediat professional and nice. The car that was sold to me though had a glued mirror, which went unnoticed until we got a car wash a month later. We immediately went in to get it fixed and they stated it would cost over $500 dollars because the damage was not covered. We then talked to Jim and he said his hands were tied and all he could do is direct us to the manager. The manager refused to help us in any way stating it was the car wash's fault that a glued mirror that TOYOTA OF ESCONDIDO sold to me on a PRE OWNED CERTIFIED car that passed your certified 160 point inspection broke off. After arguing with him for 15 minutes he finally said he could give me internal pricing. They called me back 3 days later saying internal pricing is over $400 still. Unacceptable. You just lost an entire families worth of business forever and we strongly urge everyone to not buy a car from them. Next time we buy a car, it will be from toyota of temecula. More
I started working with Steve Uyeno on December Wednesday 25th evening him trying to look for 2019 4x2 Tacoma double cab. On Saturday December 28th we purchase what we were looking for. Steve was very profe 25th evening him trying to look for 2019 4x2 Tacoma double cab. On Saturday December 28th we purchase what we were looking for. Steve was very professional with my wife and I. Not pushy and made our first Toyota purchase flawless. Would recommend anyone working with Steve Uyeno. More
Customer service most important This dealership has provided us with excellent maintenance service for the all the Toyotas we have purchased there over the years. They are very thor This dealership has provided us with excellent maintenance service for the all the Toyotas we have purchased there over the years. They are very thorough in keeping the customer informed about the diagnosis, work to be performed and cost and time involved, in order to obtain customer permission to proceed. They provide very good assessments and solutions to mechanical problems but will also let you know that you have some options that may work but that they will not guarantee. The honesty is much appreciated. More
I love this dealership because of the excellent service. When it's time to buy a new car, I chose Toyota Escondido because of the incredible service they have provided since 1990. Mozie Alcorn and his tea When it's time to buy a new car, I chose Toyota Escondido because of the incredible service they have provided since 1990. Mozie Alcorn and his team of Technicians are the best. More
Excellent service! See Mozie if you need anything done to your vehicle. I took my 4runner in for service and ended up needing breaks then had to come back for a recall on my truck. Worked out great. Was fast your vehicle. I took my 4runner in for service and ended up needing breaks then had to come back for a recall on my truck. Worked out great. Was fast and efficient. Thank you!! More
No hassle no pressure new car sale at Toyota of Escondido! I had a great new car buying experience at Toyota of Escondido because of Shawn Skinner. Once I expressed interest in purchasing a new car, he answer I had a great new car buying experience at Toyota of Escondido because of Shawn Skinner. Once I expressed interest in purchasing a new car, he answered all my questions very quickly. I felt no pressure to buy from Shawn or anyone else at the dealership. My VIP test drive appointment went very smoothly. The day I bought my car, I was treated very well. Was in and out with my new car in about 2 hours after taking care of all the paperwork and the car was detailed. I highly recommend Toyota of Escondido if you are looking to buy a new car! More
Great customer service From the beginning when I called the service Dept I actually got a real person & was very helpful. (I had tried another Toyota service & no one picked From the beginning when I called the service Dept I actually got a real person & was very helpful. (I had tried another Toyota service & no one picked up phone or able to leave a message) Shannon helped me she was very polite & helpful, left my vehicle for preventive maint. & she called me because they found couple of problems & she let me know price to fix & get my confirmation to move ahead. Shannon gave me an estimate time of completion & called me when my car was ready. My car was nice & clean & I appreciated the short time it took for them to service my car & that Shannon kept me updated. More