Toyota Escondido

TOO EXPENSIVE I JUST BOUGHT A CAR FROM ESCONDIDO TOYOTA (my second), and I will not go back for another. First, I wondered why they began payments right away, when I JUST BOUGHT A CAR FROM ESCONDIDO TOYOTA (my second), and I will not go back for another. First, I wondered why they began payments right away, when so many dealers were giving people 3 mos. to begin paying due to the pandemic. First, I rethought getting only $1,000 dollars for my 2008 Scion (fully paid for, with new front brakes and fairly new tires)) when I had $5,000 to put down on my new car. Also, I was talked into extra warranties, So when I brought the car back in right away for a couple of reasons, I did not expect the expense. I wanted a strobe light to defend against rodents connected (I had bought it on Amazon for $25) under my hood; this was the connecting of TWO WIRES: it cost $77.50. Then, I wanted a few wires rewrapped because they were chewed on by rats before I caught this issue. I was told one wire needed to be replaced, but everything ended up costing me over $300. I was shell-shocked. And btw, I waited from 9:3am to 3pm for these repairs. I called to talk to the General Manager, and was instead put through to the Customer Service Mngr., who really didn't say anything to help. Unless it's covered (and call in to make sure beforehand), I wiould recommend you go to a private repair shop. More

dirty cheater & dishonest. the shifter selector broked while in service for engine. he told me to replace the manual transmission and other parts for over $4,000. if he just told me to replace the shift while in service for engine. he told me to replace the manual transmission and other parts for over $4,000. if he just told me to replace the shifter selector for only $120, everything will okay. don't ever trust these moron service advisors and service people. these people make money by up sale. no up sale no pay. More

This was my first time taking my car for service to a Toyota dealer. I was shocked to see more than 20 cars ahead of me, I had an appointment at 9:00 am. I was wondering what the need to make an appointm Toyota dealer. I was shocked to see more than 20 cars ahead of me, I had an appointment at 9:00 am. I was wondering what the need to make an appointment was. I didn’t have anyone take me so Toyota called a Lyft for me at their expense to take me home. I received a phone call from Victoria at 12:45 pm to go pick up my car. Overall it was a good experience. More

Toyota of Escondido’s Service Manager Garth Hersey, runs a great service department. It is definitely one of the best in all of So. Cal. a great service department. It is definitely one of the best in all of So. Cal. More

Great customer service. I Have been bringing my vehicles in for service for several years now and even though the dealer changes, the drop off procedures change, the great customer service stays the same. I in for service for several years now and even though the dealer changes, the drop off procedures change, the great customer service stays the same. I have been working with Kyle in service all these years and could not say enough good things about how helpful he is, how he makes the process of dropping off and picking up my vehicles easy and how he communicates with me when my vehicles are in service. More

Always a great experience working with Jose and team. Great service everytime. Jose takes great care to review our paperwork and any recommendations that he advises. Great service everytime. Jose takes great care to review our paperwork and any recommendations that he advises. More

Shuan was great in sales. We decided to replace hybrid in our 2008 Camry. Service department was helpful. Shaun reviewed all our options and helped us decide to keep our Camry. our 2008 Camry. Service department was helpful. Shaun reviewed all our options and helped us decide to keep our Camry. More

Horrible experience. When I made the appointment it was for 9:30am. When I get there I was told I had to wait 4 hours. Ridiculous and stupid. Why would you tell someone the appointment is at 9:30 then tell for 9:30am. When I get there I was told I had to wait 4 hours. Ridiculous and stupid. Why would you tell someone the appointment is at 9:30 then tell them is a 4 hour wait? I’ll never take my car to Toyota of Escondido. More

Deceptive Pricing! Agreed on the purchase price for a new truck thru Costco Auto program then salesman snuck in a $795 teft device in at finance. Bad Business! Will not return. new truck thru Costco Auto program then salesman snuck in a $795 teft device in at finance. Bad Business! Will not return. More

My visit at toyota of escondido was very bad.i had my toyota highlander bring in for battery problems already 3 times and they haven't been able to fix the problem even still under warranty. Also the gen toyota highlander bring in for battery problems already 3 times and they haven't been able to fix the problem even still under warranty. Also the general manager was really rude.i will never recommend buying a car from toyota of escondido cuz after buying a car from them if there s a problem with the car they don't wanna fix it. More