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Toyota Escondido

Escondido, CA

4.4
1,008 Reviews

231 Lincoln Ave

Escondido, CA

92026

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Showing 1,008 reviews

April 09, 2022

This place is AWSOME quick on the service and answered all my questions and concerns More

by hermet31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sullivan
Apr 13, 2022 -

Toyota Escondido responded

Thank you for the awesome review. We have the bests guests.

April 09, 2022

Very cool fun customer service staff , real not fake or try to seek you anything. Online appointment making for oil changes and repairs. I love they text you with what else they find give you opportunity t More

by shashe1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
Apr 13, 2022 -

Toyota Escondido responded

Awesome! Thank you for taking the time to leave us a great review. See you again, next time.

April 09, 2022

Shawn skinner is really good. Keep him!! Very professional sales rep that knows the business More

by Pedro.l.usma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn skinner
Apr 13, 2022 -

Toyota Escondido responded

Hi Pedro! Thank you for recognizing Shawn who takes pride in providing excellent customer service.

April 06, 2022

Great service technician with Chris. He took care of everything in an efficient and professional manner. More

by mp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sullivan
Apr 13, 2022 -

Toyota Escondido responded

Fantastic! We are glad to hear that your visit was great. See you again, next time

April 06, 2022

Perfect & professional service completed on time. Service Advisor Christopher Sul was very friendly and courteous! More

by RAV4 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sul
Apr 13, 2022 -

Toyota Escondido responded

Thank you for the 5-star review and for recognizing Chris' efforts.

April 05, 2022

$1500 dealership installed add ons I didn’t want and a $3500 “market adjustment” price. First and last purchase from this dealership. They tried hard to sell me their overpriced Toyota platinum warranty a More

by 2022SiennaLimited
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hilario Castellanos
Apr 13, 2022 -

Toyota Escondido responded

Hi there. We're sorry to see that you were disappointed with items that were listed on the addendum for the vehicle. We appreciate your feedback and hope you enjoy your 2022 Toyota Sienna Limited.

Apr 13, 2022 -

2022SiennaLimited responded

If you, as a business, were really sorry you would reverse the “market adjustment” nonsense that you are charging your customers. Please know that I’ve already submitted a customer review to Toyota naming your dealership specifically and the market adjustment practices you choose to make your customers pay. Selling vehicles at MSRP should already cover any increases in costs you are passing onto the consumer. Additionally, you have no issues selling vehicles as they are leaving lots as soon as they arrive. Thanks but no thanks for your non apology. I’ve also reported, to Toyota, that you charge for dealership addons that no customer in their right mind would want. I’ve always wondered why dealerships exist… what a joke.

March 31, 2022

Fantastic experience when compared to other dealer service center in Carlsbad. Honest, timely, and personable service reps. Toyota Escondido will now have our repeat service of two Toyotas and will More

by Mr EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McKinley Steine
Apr 13, 2022 -

Toyota Escondido responded

Thank you for acknowledging our efforts. See you again, next time

March 29, 2022

Quick service, nice people. Why do I have to write at least 15 words? Silly. More

by Taylopt12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Hernandez
Apr 13, 2022 -

Toyota Escondido responded

Hello! We appreciate you taking the time to leave us a 5-star review.

March 26, 2022

Chris and Jose were excellent today! Exemplary customer service, fast, reliable, and informative. Will recommend friends and family to this location. More

by chan085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris R., Jose Anguiano
Apr 13, 2022 -

Toyota Escondido responded

Thank you!

March 23, 2022

Both Shawn and James were both very helpful. Shawn was excellent finding the truck I wanted. James was great with all the finance and paperwork. Great team More

by dougv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn skinner & James finance
Apr 13, 2022 -

Toyota Escondido responded

Thank you for recognizing both Shawn and James' efforts.

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