Toyota Escondido
Escondido, CA
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Very poor experience with this dealership, do not recommend, especially their service department! Took over 3 months for repairs, phone calls are not returned, repairs were delayed because service de recommend, especially their service department! Took over 3 months for repairs, phone calls are not returned, repairs were delayed because service department did not submit requested information to my insurance company without being asked multiple times, and now that I have my car back , parts of it are literally falling off in my driveway. GO SOMEWHERE ELSE IF YOU WANT QUALITY SERVICE. More
I am vary happy with Toyota of Escondido. My salesman Philip Sandoval has been the best and all of the staff were too. McKinley Steine the Service Advisor is great. I'll always go to him when My salesman Philip Sandoval has been the best and all of the staff were too. McKinley Steine the Service Advisor is great. I'll always go to him when I take my Prius for service. More
Great employees! I had a great experience getting my car serviced on the 18 August… Very knowledgeable, very helpful and answered every question I had with my RAV 4. I had a great experience getting my car serviced on the 18 August… Very knowledgeable, very helpful and answered every question I had with my RAV 4. It’s all about attitude walk in with a great attitude, not only do you walk out with a good attitude but everybody around you leaves you with a smile! More
Came to this dealer many times and have no problem except this time. Wait 25 mins after appointment time, there is no car in front of or besides my car in line, everyone just walk around acting they are very this time. Wait 25 mins after appointment time, there is no car in front of or besides my car in line, everyone just walk around acting they are very busy, I finally asked this guy walking across, his name McKinley Steiner “how much longer until someone can help“ his simply answer “don’t know, if you don’t want to wait just drive out and reschedule” If service was delayed just simply apologizing and checked in and let the customer know but this guy is extremely rude, big time bad attitude, and unprofessional, should be fired or work in the area that not involved in customer services! More
Toyota Escondido did a great job with the routine maintenance on my 4Runner. Got me in quickly on a Saturday, took care of everything my car needed, and even matched pricing on the new tires I needed maintenance on my 4Runner. Got me in quickly on a Saturday, took care of everything my car needed, and even matched pricing on the new tires I needed. So happy to have everything done in one place and with mechanics I can trust! More