Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I hadn't purchased a new vehicle in 12 years and Melvin assisted me. He was very professional,fun to work with and he showed me which cars were best for me. Melvin and the General Manager, Ryan Maguire, th assisted me. He was very professional,fun to work with and he showed me which cars were best for me. Melvin and the General Manager, Ryan Maguire, thoroughly explaind the benefits of leasing vs. purchasing. I ended up leasing the car of my dreams and the payments were lower than I expected due to thier exceptional customer service. Thank you very much More
Unlike many other dealerships (I'd love to name them); this dealership has treated me properly without playing the typical games so common at other locations. I was able to successfully negotiate one pur this dealership has treated me properly without playing the typical games so common at other locations. I was able to successfully negotiate one purchase and also purchased my wife's car when the lease expired. Sales associate Rick Hatten has gone above and beyond and has kept all promises made regarding service of my new vehicle. Other Toyota dealers in the area should operate in this manner. This is the only place I will consider doing business. More
Patti was very helpful when we visited the dealership. She went above and beyond to answer our questions. Patti continued to work with us once our deal was complete to try to get our Bluetooth set up. Whe She went above and beyond to answer our questions. Patti continued to work with us once our deal was complete to try to get our Bluetooth set up. When she experienced trouble in doing so, she sought the assistance of another team member. He helped Patti determine that the problem was not what she was doing, but was due to our out-dated cell phones. Patti has also called to see how we like the car and to make sure there were no problems. More
In 2010, I was interested in getting a new vehicle. I called the dealership for an appointment and worked with Patti Street. Her knowledge on the vehicles and what I was looking was very helpful. I was a called the dealership for an appointment and worked with Patti Street. Her knowledge on the vehicles and what I was looking was very helpful. I was able to lease my first 2010 Rav4 and it was so exciting. My 2010 lease was comming to an end so I contacted the dealer ship and asked for Patti. I met with Patti and told her I would like another SUV and lease something within my price range. Patti was very helpful, friendly and understanding of my needs. I am now leasing a brand new 2012 Rav4! Thank you Patti for all of your help and knowledge of the vehicle. More
I went to Patti Street at toyota direct and had a great time picking out a car.. I was so not what to do it. she made me fill right at home. I will buy a car from her again. time picking out a car.. I was so not what to do it. she made me fill right at home. I will buy a car from her again. More
I've leased several new vehicles at this dealership. Was 5 months from lease end when I had some maintenance needs. Had an opportunity for an early trade in. Met with Melvin. Nice, friendly, honest guy who 5 months from lease end when I had some maintenance needs. Had an opportunity for an early trade in. Met with Melvin. Nice, friendly, honest guy who really went above and beyond to show me around, talk to me about the vehicles and work up some options. At the end of the day, I liked what we came up with and leased a new Highlander. I'm planning to go back in the spring for a Tacoma. Nice leasing experience...these guys are great. More
Malek Abed was very friendly and knowledgable in helping me pick my CAMRY SE V6 and took care of my issue i had with my damage rim on my camry.I will be going back to get my next Toyota from Malek Abed hop me pick my CAMRY SE V6 and took care of my issue i had with my damage rim on my camry.I will be going back to get my next Toyota from Malek Abed hopefully Malek will still be there.I had a great experience with Malek Abed and Toyota Direct see you soon. More
I got a car and almost had it for a month and still had no tags sent to me or anything and had to call the dealer myself to find out that they hadn't done anything with the email that my cosigner sent in u no tags sent to me or anything and had to call the dealer myself to find out that they hadn't done anything with the email that my cosigner sent in updating the employment. They then preceeded to tell me that everything should be done on Monday and then called me that Monday and said that I had to take my car back and that the loan wasn't approved (almost a whole month later) and they forced me to get a different one. When going in to fix the problem I waited over an hour before I even got a greeting from the dealer that dealt with me before. I was still there for five hours for the whole process, what I already went through except half as long as the first time with took all day. I am now paying more for a car that I don't like as much and that I will be paying into for longer. I would not recommend this dealership to anyone that is seriously looking. Worst experience that I have ever had. More
malek is awesome, second car i have leased from him. first experience was great so that's why i returned and will again for my next toyota. it was a bit of a lengthy process because i was being picky ye first experience was great so that's why i returned and will again for my next toyota. it was a bit of a lengthy process because i was being picky yet could not decide on a specific vehicle. malek put me in a new highlander and i love it! it is a great vehicle that is practical, has some bells and whistles, and perfect to haul my 5 and 9 yr old around. thanks malek, will see you again in a few years! hopefully you will still be with toyota direct... More
I have been buying toyota's from Russell since 2002. He is alwaus helpful in finding the car I want, gets the best deal possible and always reenforces the value and quality of the new Toyota. I have now f is alwaus helpful in finding the car I want, gets the best deal possible and always reenforces the value and quality of the new Toyota. I have now found a new dealership with my new purchase & am looking forward to an exciting partnership. Thanks Russell Richard Barnes More