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Toyota Direct

Columbus, OH

4.2
1,110 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,110 reviews

December 13, 2012

I hadn't purchased a new vehicle in 12 years and Melvin assisted me. He was very professional,fun to work with and he showed me which cars were best for me. Melvin and the General Manager, Ryan Maguire, th More

by peoplsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Jiles
December 12, 2012

Unlike many other dealerships (I'd love to name them); this dealership has treated me properly without playing the typical games so common at other locations. I was able to successfully negotiate one pur More

by sss128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hatten, Rick Hatten
December 11, 2012

Patti was very helpful when we visited the dealership. She went above and beyond to answer our questions. Patti continued to work with us once our deal was complete to try to get our Bluetooth set up. Whe More

by carole.bettspearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Street
November 26, 2012

In 2010, I was interested in getting a new vehicle. I called the dealership for an appointment and worked with Patti Street. Her knowledge on the vehicles and what I was looking was very helpful. I was a More

by mizella24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Street
November 15, 2012

I went to Patti Street at toyota direct and had a great time picking out a car.. I was so not what to do it. she made me fill right at home. I will buy a car from her again. More

by kamilita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Street
November 08, 2012

I've leased several new vehicles at this dealership. Was 5 months from lease end when I had some maintenance needs. Had an opportunity for an early trade in. Met with Melvin. Nice, friendly, honest guy who More

by JoshWhittington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Jiles
October 07, 2012

Malek Abed was very friendly and knowledgable in helping me pick my CAMRY SE V6 and took care of my issue i had with my damage rim on my camry.I will be going back to get my next Toyota from Malek Abed hop More

by victorrosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 02, 2012

I got a car and almost had it for a month and still had no tags sent to me or anything and had to call the dealer myself to find out that they hadn't done anything with the email that my cosigner sent in u More

by osugirl2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaytell Danyee Furman, Dave O'Brien
Oct 06, 2012 -

Toyota Direct responded

We strive to take care of all our clients. Some situations are more challenging than others. We had to call in a favor from the bank to get your loan approved. We worked very hard to get you an auto loan. Sometimes credit situations make things more difficult. I hope you know that we did our very best to serve you.

September 28, 2012

malek is awesome, second car i have leased from him. first experience was great so that's why i returned and will again for my next toyota. it was a bit of a lengthy process because i was being picky ye More

by balchie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 18, 2012

I have been buying toyota's from Russell since 2002. He is alwaus helpful in finding the car I want, gets the best deal possible and always reenforces the value and quality of the new Toyota. I have now f More

by rbarnes964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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