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Toyota Direct

Columbus, OH

4.2
1,138 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,138 reviews

January 01, 2016

Fantastic!!! This was my second Corolla car purchase from Patti Street. I bought my first from her 10 years ago. Without a doubt she made the experience hassle fre More

by SilverPrincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Street
December 29, 2015

Fast and Efficient I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. More

by leaseguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Street
December 28, 2015

Great Experience! Rick Hatten took care of our 2 trade-ins and purchase of a new Rav4 without any hassles or delays. We are enjoying our 2nd Rav4! More

by Cmthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hatten
December 22, 2015

Dishonest Flat out lied, did not follow up, and ultimately reneged on a done deal. The problem that compounded this dishonesty, was losing another legitimate d More

by TJIrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denny Friermood
Jul 25, 2016 -

Toyota Direct responded

Hello, If you are reading this statement, I would like to say we do strive for excellence. Toyota Direct was not alerted of this matter from Dealerrater. We were not able to reconcile or try to help this client in a timely matter. We normally try to help our clients if there is a situation. I would like to say thank you for your time and best wishes.. Russell Doddroe

December 21, 2015

Fair and understanding Rick was very helpful, informative and patient with me while I was making my decision. I bought black 2016 4 Runner and I love it. More

by Alim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hatten
December 15, 2015

Easiest new car experience ever! Toyota Direct is awesome! I'll be back when my lease is up for a repeat performance. From sales to GM to service this was the easiest new car experien More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ben (sales)
December 15, 2015

In a hurry After totaling my 2008 Tacoma on black ice at the end of march I stopped by but could not find what I wanted. The sales staff found another Tacoma t More

by bangtree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hatten
November 16, 2015

Courteous sales people, excellent service. We went in to look a new truck I saw listed online. Test drove it. I told them the price I was willing to pay. They agreed. We signed the paperwor More

by tacomaoffroad16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hatten
November 10, 2015

excellence I give a high rating because I've dealt with this dealership for years they're just convenient their customer service driven and they have excellent h More

by robin2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Perry Singh
November 04, 2015

JACOB EARLY IS TOP NOTCH I highly recommend Toyota Direct and when you're there, ask for Jacob Early! He is incredible. Knows the vehicles and doesn't pressure you into some More

by camsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Early
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