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Toyota Direct
Columbus, OH
1,167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,168 reviews
November 03, 2024
Excellent service by Mindy Hill. She was knowledgeable and took time to help through the process. She was knowledgeable and took time to help through the process. More
by rcantrell1927
Verified CustomerEmployees Worked With
November 02, 2024
The Toyota direct staff were very helpful from the start to the end of purchasing process. to the end of purchasing process. More
by mhgetachew
Employees Worked With
November 02, 2024
Excellent service by Karly and staff. Timing was swift and information was comprehensive. Quality throughout. Timing was swift and information was comprehensive. Quality throughout. More
by sweet2346
Employees Worked With
November 01, 2024
Prompt pleasant staff and service. Dependable maintenance and parts. Comfortable waiting area.sith bagels, coffee, popcorn and vending machines. Dependable maintenance and parts. Comfortable waiting area.sith bagels, coffee, popcorn and vending machines. More
by simpsontrina
Employees Worked With
Margaret Arnold
November 01, 2024
Very comfortable buying experience. The worst part has been the “required” narrative portion of this review. I despise mandatory written reviews items like this. My time is a prized com The worst part has been the “required” narrative portion of this review. I despise mandatory written reviews items like this. My time is a prized commodity and how I choose to spend it should be up to me. I generally choose to dismiss surveys that include mandated responses; however, in this case I did want to give a shout-out to Carlos, and the rest of the crew at Toyota Direct, for providing a smooth and comfortable buying experience. Thanks to all! More
by jhogan6366
November 01, 2024
I always receive great service from the employees at the service center. I have never been let down. service center. I have never been let down. More
by bbeth22
November 01, 2024
Quick and excellent service. Always polite and keep me up to date on the process Always polite and keep me up to date on the process More
by onecobaltcobra
Employees Worked With
October 31, 2024
Toyota Direct is a great dealership to purchase a car from. I purchased my 2010 Highlander from there, and it’s still running til this day. Also, the maintenance service they provide is excellent. from. I purchased my 2010 Highlander from there, and it’s still running til this day. Also, the maintenance service they provide is excellent. More
by deshawn_caldwell
Employees Worked With
Charles Hessel
October 31, 2024
Toyota Direct makes the car buying experience a great one!!! This is the only dealership I would go to from now on. one!!! This is the only dealership I would go to from now on. More
by toddn0524
October 31, 2024
I have been a Toyota Direct customer for about 30 years and have always been satisfied with the service and sales. and have always been satisfied with the service and sales. More
by susan3207
Employees Worked With
