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Toyota Direct
Columbus, OH
1,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,129 reviews
February 01, 2025
Justin is a great employee that made sure I was taken care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! care of quickly and efficiently! His customer service skills are top notch! He deserves a raise! More
by mejmogh88
Verified CustomerEmployees Worked With
February 01, 2025
Always a great experience! I took the service time to look for a Camry for my wife! I took the service time to look for a Camry for my wife! More
by lkvance0
Employees Worked With
February 01, 2025
I always believe that you should always take your car for maintenance to wherever you bought it from. That’s why I only have the dealer to work on my vehicle. maintenance to wherever you bought it from. That’s why I only have the dealer to work on my vehicle. More
by auroracabbell58
Employees Worked With
January 31, 2025
Told the service writer just wanted an oil change and tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . tire rotation. She still tried to get me fir a tune up and cabin filter. Did not appreciate . More
by eblackma
January 31, 2025
Ashique was very helpful showed us several cars. And I would buy from him again. And I would buy from him again. More
by buckey20jim
Employees Worked With
January 31, 2025
Friendly, courteous and super-efficient. I will definitely return for my next vehicle. I will trade my cars but not ready to trade the sales person Ruselle for anyone else:) He is simply am I will definitely return for my next vehicle. I will trade my cars but not ready to trade the sales person Ruselle for anyone else:) He is simply amazing! More
by opsllc
Employees Worked With
January 31, 2025
When I bought my RAV4 I didn’t notice there was a dent, I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now I called the dealer couple of times to explain to him ,he’told me he will contact his boss till now More
by ladyjoycequarshie
Employees Worked With
At Drive Toyota
January 30, 2025
Service guy was very friendly and answered my questions. I had a question about my tire pressure and the mechanic checked tire pressure to verify it was correct. I had a question about my tire pressure and the mechanic checked tire pressure to verify it was correct. More
by Majmom
Employees Worked With
I do not know the young man’s name but he was nice
January 30, 2025
I came into Toyota dealership and the gentleman who was helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck helping me out was outstanding Beyond his capability of doing the work and the gentleman's name is Chuck More
by sihan61440
Employees Worked With
Matt and Chuck
January 30, 2025
The waiting are reasonable, because I didn't have a appointment. Thanks Good job to the service people appointment. Thanks Good job to the service people More
by ALIOUTHIAM
Employees Worked With
