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Toyota Direct
Columbus, OH
1,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,336 reviews
April 24, 2025
Service team is very good at what they do! Always pleasant and professional! Takes the stress off knowing they are there to help. Always pleasant and professional! Takes the stress off knowing they are there to help. More
by mstmarnold
Verified Customer
April 19, 2025
I visited Toyota Direct for 5000 miles oil change. As always, I received excellent service. Lady who was my service advisor (sorry, I didn’t notate her name) was professional, friendly and helpful. Se As always, I received excellent service. Lady who was my service advisor (sorry, I didn’t notate her name) was professional, friendly and helpful. Service was performed fast, price was good More
by Toyota feedback
Employees Worked With
Sorry, I didn’t notate the name
April 19, 2025
I love Toyota Direct, they have always taken care of my truck since the day it was ordered and delivered to the dealership. truck since the day it was ordered and delivered to the dealership. More
by emain80
Employees Worked With
April 19, 2025
Carlos was very professional and polite. He made us feel comfortable and was honest throughout the deal. He made us feel comfortable and was honest throughout the deal. More
by jwilliams8425
April 19, 2025
Excellent and professional sales and finance personnel Show room very inviting and welcoming Smooth and quick delivery Show room very inviting and welcoming Smooth and quick delivery More
by husseinosu
April 19, 2025
It was a great experience and great customer service. thank you. That is all I have to say. thank you. That is all I have to say. More
by mcjohnson122
April 18, 2025
Major problems trying to pay bill for my step son over the phone. Called three times, receptionist could not get cashier or assigned service rep to answer phone the phone. Called three times, receptionist could not get cashier or assigned service rep to answer phone More
by jeanneherriott
Employees Worked With
April 16, 2025
Good customer service I will always continue to service my car there please continue the good work you guys are doing great my car there please continue the good work you guys are doing great More
by sadiatu28
Employees Worked With
April 15, 2025
Service was done when promised. Made sure I was happy with the result I was. Made sure I was happy with the result I was. More
by ktsummers
Employees Worked With
