Toyota Direct

Rich is amazing salesperson: honest, fair, respectful of our family's needs, and showed a depth of integrity. He sought out our vehicle needs and made great suggestions and recommendation to match. Rich m our family's needs, and showed a depth of integrity. He sought out our vehicle needs and made great suggestions and recommendation to match. Rich made the purchase of our 2011 Highlander seriously painless. When describing a car dealership and salesperson these words may sound like an oxymoron but our entire experience was easy, fair, and pleasant! We are extremely happy with our new car and Rich played a key role in making that happen! Thank you! We would give Rich and Toyota Direct our highest customer service recommendation; A++++!!!! More

Wanted to comment on the friendly response and fast reply to my questions. Was completely satisfied with test drive as well as the information on the controls and operation of car. to my questions. Was completely satisfied with test drive as well as the information on the controls and operation of car. More

Sales associate (Will) was extremely helpful and friendly when I went to purchase a used Toyata Tacoma 4WD TRD and the staff at Toyota Direct was very flexible in getting me the deal I was looking for. The when I went to purchase a used Toyata Tacoma 4WD TRD and the staff at Toyota Direct was very flexible in getting me the deal I was looking for. The process was very quick and convenient. The sales manager (Jake) was also very thorough in explaining financing options and candidly answered all of my questions. I would recommend Toyota Direct for fast and convenient service! More

I started with an email inquiry and received great communication and everything I asked for with no games. I have never had a better experience leasing a car! communication and everything I asked for with no games. I have never had a better experience leasing a car! More

My wife and I went into the dealership to find out how to trade in her leased RAVE 4 or to buy it outright. Russell and the sales managers were there to help us with our decisions on my wife's car and event trade in her leased RAVE 4 or to buy it outright. Russell and the sales managers were there to help us with our decisions on my wife's car and eventually worked her into an affordable lease on a 2011. We were very happy with the selections shown to us and with the "deal" we made in order to move up to a 2011 Rave 4. While working with my wife, they also inquired if they could help me with my lease options on my 2007 Camry. Again they presented options and selections that surprised me. I ended up leasing a 2011 Carmy the same day. We were never pressured, were always treated with respect and as valued customer. We had dealt with another "local" Toyota dealership in the past (actually bought or leased 23 cars, all for my wife and 3 children, new and used cars in past 21 years) and do not think we ever have ever had the same high level of respect and end to end courtesy that we received from Russell and the Toyota Direct Staff. I will go back to Toyota Dierct for my next car. More

This is my second new car I have purchased at Toyota Direct and it was a wonderful experience. My salesman, Russell Doddroe, was not only very friendly, courteous and professional but he was very knowl Direct and it was a wonderful experience. My salesman, Russell Doddroe, was not only very friendly, courteous and professional but he was very knowledgable about the Toyota brand. He explained everything about the 2011 Toyota Camry I needed or wanted to know. He went out of his way to make sure I was taken care of by staying open late past closing time while I was test driving a car of another brand at another dealership. Russell and his son Derrek were so kind to drive me back to work the next day before I took delivery of the new car that day when I had no way of getting back after dropping off the rental car I was driving. What a pleasant surprise it was when Russell presented my shiny and prepped new Camry to me with a congratulations banner on the windshield along with helium balloons. I would highly recommend Russell Doddroe to anyone buying a car. More

My dad brought me to Toyota Direct 6 yrs and now 3 purchases later, I'm still a very happy customer. Randolph always takes great care of me and the rest of the staff are always very friendly and helpf purchases later, I'm still a very happy customer. Randolph always takes great care of me and the rest of the staff are always very friendly and helpful. I will never go anywhere else to purchase my cars! More

Everyone did a great job, and everyone was very friendly each time I was there. I stopped in prior to my purchase to get information on the cars I was interested in getting. I also stopped in at the maint each time I was there. I stopped in prior to my purchase to get information on the cars I was interested in getting. I also stopped in at the maintenance shop, and picked up the service information. I came back later that week on Friday and test-drove for 4 hours. I purchases my first new Camry. More

My husband researched and worked all the details out on-line through e-mail with Rich at Toyota Direct. I went and test drove the vehicle. Once we decided to get the 4-Runner, the paperwork was ready fo on-line through e-mail with Rich at Toyota Direct. I went and test drove the vehicle. Once we decided to get the 4-Runner, the paperwork was ready for me when I went to sign. This was by far the easiest and least stressed way I've ever purchased a vehicle. I even went back a few days later after I purchased the 4-Runner and Rich spend an hour with me going over everything I had questions about. He was great at working around my schedule! More

I was very very happy with my service advisor Steve and the way he took care of me and my service needs. He is very professional, knowledge, timely and friendly. I appreciate that he sat down with me and the way he took care of me and my service needs. He is very professional, knowledge, timely and friendly. I appreciate that he sat down with me and went over what service was needed after his team looked at my truck. He explained - in understandable terms - why the services were needed and prioritized them for me. I was very impressed with my service visit and will be back. I will recommend him and his team to my friends for their service needs. Thank you More