Toyota Direct

I had a great experience working with the guys at Toyota Direct. They were helpful, friendly and overall wonderful to do business with. I got a great deal and love my new car! Direct. They were helpful, friendly and overall wonderful to do business with. I got a great deal and love my new car! More

This was my first time buying a vehicle from Toyota Direct and by far was the easiest transaction I have ever had. The fact that they have a dedicated internet sales department made it easy. I did alot Direct and by far was the easiest transaction I have ever had. The fact that they have a dedicated internet sales department made it easy. I did alot of research thru the internet on the truck I wanted and when I was looking at Toyota Directs website I found the truck I was looking for. I then used there "Make an offer" link and decided to try it. I was supprised that I received a call from Rich indicating that they excepted my offer.I set up a time to meet with Rich and in just a short amount of time I am a proud owner of a 2011 Toyota Tundra.We will be a repeat customer with Rich in couple of years when its time for a new vehicle for my wonderful wife! More

Pleasant buying experience again and I have had good experience in the past with the service department. I would highly recommend working with Mark Phillips if you are interested in the purchase of a n experience in the past with the service department. I would highly recommend working with Mark Phillips if you are interested in the purchase of a new Toyota vehicle. More

This is the third car I have bought from Patti Street at Toyota Direct. She is great! I wouldn't go anywhere else in Columbus to get a Toyota. Toyota Direct. She is great! I wouldn't go anywhere else in Columbus to get a Toyota. More

Will was extremely helpful yet not pushy at all. He was genuinely interested in finding the best deal and best car which fit both my financial restrictions as well as my busy traveling life! We referred pl genuinely interested in finding the best deal and best car which fit both my financial restrictions as well as my busy traveling life! We referred plenty of friends to Will and all the kind people at Toyota Direct! We won't go anywhere else for service or future purchases besides Toyota Direct! More

Rich is amazing salesperson: honest, fair, respectful of our family's needs, and showed a depth of integrity. He sought out our vehicle needs and made great suggestions and recommendation to match. Rich m our family's needs, and showed a depth of integrity. He sought out our vehicle needs and made great suggestions and recommendation to match. Rich made the purchase of our 2011 Highlander seriously painless. When describing a car dealership and salesperson these words may sound like an oxymoron but our entire experience was easy, fair, and pleasant! We are extremely happy with our new car and Rich played a key role in making that happen! Thank you! We would give Rich and Toyota Direct our highest customer service recommendation; A++++!!!! More

Wanted to comment on the friendly response and fast reply to my questions. Was completely satisfied with test drive as well as the information on the controls and operation of car. to my questions. Was completely satisfied with test drive as well as the information on the controls and operation of car. More

Sales associate (Will) was extremely helpful and friendly when I went to purchase a used Toyata Tacoma 4WD TRD and the staff at Toyota Direct was very flexible in getting me the deal I was looking for. The when I went to purchase a used Toyata Tacoma 4WD TRD and the staff at Toyota Direct was very flexible in getting me the deal I was looking for. The process was very quick and convenient. The sales manager (Jake) was also very thorough in explaining financing options and candidly answered all of my questions. I would recommend Toyota Direct for fast and convenient service! More

I started with an email inquiry and received great communication and everything I asked for with no games. I have never had a better experience leasing a car! communication and everything I asked for with no games. I have never had a better experience leasing a car! More

My wife and I went into the dealership to find out how to trade in her leased RAVE 4 or to buy it outright. Russell and the sales managers were there to help us with our decisions on my wife's car and event trade in her leased RAVE 4 or to buy it outright. Russell and the sales managers were there to help us with our decisions on my wife's car and eventually worked her into an affordable lease on a 2011. We were very happy with the selections shown to us and with the "deal" we made in order to move up to a 2011 Rave 4. While working with my wife, they also inquired if they could help me with my lease options on my 2007 Camry. Again they presented options and selections that surprised me. I ended up leasing a 2011 Carmy the same day. We were never pressured, were always treated with respect and as valued customer. We had dealt with another "local" Toyota dealership in the past (actually bought or leased 23 cars, all for my wife and 3 children, new and used cars in past 21 years) and do not think we ever have ever had the same high level of respect and end to end courtesy that we received from Russell and the Toyota Direct Staff. I will go back to Toyota Dierct for my next car. More