Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Bob Daniels was very helpfull with the purchase of the New RAVE4. He helped get the price we could afford and showed us the complete usefulness of the RAV4. Also, the inventory was very good. We went to t New RAVE4. He helped get the price we could afford and showed us the complete usefulness of the RAV4. Also, the inventory was very good. We went to two other dearlers and did not find anything that we liked. More
Michael was kind, helpful and oh so patient. When I walked into the showroom, he was there to walk me through the whole process. I had already purchased a Camry from Direct, so I was back for my fifth walked into the showroom, he was there to walk me through the whole process. I had already purchased a Camry from Direct, so I was back for my fifth Toyota. Best, Bob Farrington More
This was our first time with Toyota Direct, we were greeted outside the building as well as inside. In the process three of your sales team helped us and all did so in a friendly yet professional way. greeted outside the building as well as inside. In the process three of your sales team helped us and all did so in a friendly yet professional way. Ricky Slusser stayed with us from beginning to end and worked to find us the best car in our price range. Thank you Ricky More
I have purchased 3 cars from Patti in the last two years and have been very satisfied with my experiences. She is fun to work with and always takes time to make sure I receive the information I need to mak and have been very satisfied with my experiences. She is fun to work with and always takes time to make sure I receive the information I need to make a decision. Chris has taken care of my "fleet" for some time. I have five Toyotas and he makes sure they are running in tip top condition. More
Team very clear on car options,protection package. Time Team very clear on car options,protection package. Time frame of purchase was short--- whole operation less than 2 hrs. Product knowlege was excella Team very clear on car options,protection package. Time frame of purchase was short--- whole operation less than 2 hrs. Product knowlege was excellant. Finance was open and clear on terms of the loan More
Just bought a new Prius from this dealer and LOVE it. I looked at Acuras for months before finally going to test drive the Prius. It really does get around 50 mpg. Both Will and Russell made every effort t looked at Acuras for months before finally going to test drive the Prius. It really does get around 50 mpg. Both Will and Russell made every effort to make me happy and explain all the features to me since I there are a lot of different things about a Prius. There was another salesman that helped me with the navigation system, cannot say that I would have bought the car if I had dealt with him from the beginning but I don't remember his name. Will and Russell always seemed to straight with me and I have not been disappointed with my car at all. The only really frustrated part of my purchase is that I had to put a hold on my car since they are in such a high demand and had to wait about 2 weeks before it came in but it was just as they described to me and so far I have no regrets. I have bought 3 cars from Germain Toyota before and cannot say that I wish I had gone back because Toyota Direct did take care of me. I would definitely recommend both Will and Russell to anyone family or friend that was looking to buy a Toyota. More
My experience with this dealer was nothing but the best. They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs and it shows up in their approch to doing business. I would recommend them to every one. Thanks for the service.......... More
We were interested in a used car on their lot, tried to negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car w negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car wasn't worth the asking price. I asked Greg to ask his sales manager for the lowest price they'd take if it meant making a deal or not, which he agreed to do, but I never received a return call. We had a nice Toyota trade-in, could have picked up the car in a couple days, and probably would have bought it if they would have come down $1000, to the Edmunds True Market Value price. Guess they didn't have any interest in making a deal. They least they could have done is follow up with me, even if that was their lowest price. All the dealers think they can act like CarMax now. I will never pay asking price on a car, ever. I know the huge profit margins dealers make off suckers. I am not one. I just can't believe they ignored me. Bad customer service. We were serious shoppers, or we wouldn't have contacted them. I feel like Greg thought we were a waste of time. Their loss. More
Ricky Slusser took the time to listen to what my needs were and to find a vehicle that would meet those needs. He was kind and considerate and didn't pressure me to purchase a vehicle. His concerns were d were and to find a vehicle that would meet those needs. He was kind and considerate and didn't pressure me to purchase a vehicle. His concerns were directed to my needs. I was on my way to another dealership when I decided to stop in to look at the Venza. After talking with him, he recommended the Highlander. I have been searching for a vehicle for several months. When I drove the Highlander, I made my mind up that this was the car for me. He was exceptional with the sale. In the future, I will return to Toyota and will request Ricky as my salesman. He was terrific! Thanks Ricky! More
I had a great experience buying my new Toyota.Rich was very helpful in showing the vehicle to me,and all the options.He was very friendly and helpful.The sales negotions went quick and smooth.There wasn't very helpful in showing the vehicle to me,and all the options.He was very friendly and helpful.The sales negotions went quick and smooth.There wasn't a whole lot of haggleing.I knew what the fair market price for my vehicle was,before I left the house.I got it for a little under the fair market value,and a couple of extras. More