Toyota Cleveland Heights

I got a flat tire on the way to a very important dr appt for my 18 mo old daughter. I told Jon that I needed a ride to the shop and a rental immediately. In less than 5 minutes the shuttle was there and I w for my 18 mo old daughter. I told Jon that I needed a ride to the shop and a rental immediately. In less than 5 minutes the shuttle was there and I was expedited throug the line at the rental car. I had left my car in the street and Jon gave me the number to call for the tow truck. I called and then they took care of the rest with Motorcars. Jon did everything he could to make my experience easy and quick while being kind. I highly recommend them. More

Aaron Zimmerman, has been taking care of our service needs for several years. He is always looking out for the customer. Just this week I punctured my tire with a hugh bolt. I know it had to be time for needs for several years. He is always looking out for the customer. Just this week I punctured my tire with a hugh bolt. I know it had to be time for Aaron to leave or at least very close to it. However, Aaron knew how imporant it was for us to have our transportation,and to have the tire replaced. He made all the arrangments for us and all we had to do was deliver our car to the dealership. Having Aaron in our corner provides us with a secure feeling that we will get taken care of the way we want to be taken care of. We strongly recommend Aaron Zimmerman because he cares about the customers. More

We had the pleasant experience of having John McNamara fix our car. We brought it in the night before because I ran over a hugh bolt and ruined our tire. By the time we dropped our children off to school fix our car. We brought it in the night before because I ran over a hugh bolt and ruined our tire. By the time we dropped our children off to school and made it to the Motorcars Service department John had our car all fix and ready to go. He did all the little extras that he knows we appreciate. John was available for questions or concerns that we may have had. Thank you John for turning an unplesant incident into such a pleasant experience. We strongly recommend John McNamara because he cares about the customers. More

I have been serviced by Motor Cars Toyota since 2002, and each experience has been excellent. All repairs were done properly the first time. Faye has always been warm , caring, helpful and knowledgable. The each experience has been excellent. All repairs were done properly the first time. Faye has always been warm , caring, helpful and knowledgable. The O2 sensor & air fuel sensor were in need of replacement, and now the car runs great. I'm glad I purchased my Highlander from Motorcars, and I plan to keep doing business with them in the future. More

Michael Bell has been servicing our vechicles for over six years. Regardless if our vehicle needs and oil change, a major maintanence service, or is making an annoying noise, we know our vehicle is in gre six years. Regardless if our vehicle needs and oil change, a major maintanence service, or is making an annoying noise, we know our vehicle is in great hands. The personal service Mike gives really conveys how much care he takes keeping his customers safe and secure. We really appreciate Mike and always feel that he is looking after our best interest. We strongly recommend visiting Michael Bell at this dealership! More

Tino has been one of our service advisors for several years. We have always had terrific service complemented by Tino's strong knowledge of our vehicle. He knows we are meticulous with our vehicles and years. We have always had terrific service complemented by Tino's strong knowledge of our vehicle. He knows we are meticulous with our vehicles and offers suggestions on items and/or services that we may benefit from. We really appreciate Tino and always feel that he is looking after our best interest. We strongly recommend visiting Tino Ricco at this dealership! More

All in all a great experience buying a new car. The salesperson, Aaron, was very knowledgable and there was never any pressure to try to upsell. Also he responded to emails/VM's very promptly, which wa salesperson, Aaron, was very knowledgable and there was never any pressure to try to upsell. Also he responded to emails/VM's very promptly, which was much appreciated. The finance director was thorough and explained all questions in terms that I understood. Definitely a 5 star place to buy a new car! More

We have had the pleasure of working with Aaron Zimmerman for several years. While taking a car in for service can be rather unnerving, Aaron has always taken the extra step to make it a pleasant experience. for several years. While taking a car in for service can be rather unnerving, Aaron has always taken the extra step to make it a pleasant experience. Aaron has always gone the extra mile to ensure that we are comfortable in what our car needs to keep it performing at its best. Aaron has been proactive in alerting us to keep us informed on updates regarding our vehicles. Thank you Aaron for all that you do! More

We had the greatest buying experience with Mr. Issa Hanjani. He was courteous, knowledgeable and friendly and got excellent salesmanship. We needed a Sienna-2009 8 Seated van. We had 10 quotes for Hanjani. He was courteous, knowledgeable and friendly and got excellent salesmanship. We needed a Sienna-2009 8 Seated van. We had 10 quotes for Sienna-2009 from different stores in Ohio including 2 quotes from Detroit, MI. In the last week we just visited Motors Cars Toyota for a quote and met with Mr. Issa Hanjani. He put a stop signal on our journey of taking quotes. Thanks to the front desk staff to sent the right person to us. It was a stupendous experience with him. He is a true professional that not only knows his product but understands the wants and needs of the customers of Motorcars. Mr. Issa took the time to find out what we needed and not what he wanted us to buy. He is not at all a "pushy" man, that doesn’t like customers. Mr. Issa has been a great sales person from start to finish and beyond finish; he goes the extra mile to make customers satisfied with the sale. We would definitely recommend this dealership to friends and family in the future. More

I had a very pleasant experience at Motorcars Toyota. The staff was very helpful and friendly. They went above and beyond my service needs and made sure I left with a satisfying experience. In addition, The staff was very helpful and friendly. They went above and beyond my service needs and made sure I left with a satisfying experience. In addition, I think the hours of operation are wonderful. Being open until 3 a.m. really makes it very convenient for people who's schedules don't permit the 9 to 5 hours of a normal work day. I would definitely recommend this dealership to friends and family in the future. More