Toyota Cleveland Heights

Derek is the best dealer I ever met. What he said, he promised you can trust on it. Two weeks later after I bough my van, I come back to this site to share more experience with Derek. Besides the ori promised you can trust on it. Two weeks later after I bough my van, I come back to this site to share more experience with Derek. Besides the original good purchasing experience (reviewed previously), I like to say confidently that Derek is a very trustable person, he keeps his promise. If you are going to buy your car from him (I recommand), you do not need to worry if what you said is real. He is not only friendly, professional, but also very honest. More

My salesman Derek Roberts was very professional, i did not feel pressured during the entire process and he discussed the options i had within my budget. i would recommend him to anyone looking for a new not feel pressured during the entire process and he discussed the options i had within my budget. i would recommend him to anyone looking for a new car. More

I love the Cleveland Heights location!! I bought my 1st 1999 Camry in 2001 & I was there in April 2011 for service & I just happen to mention to my service advisor that I was interested in talking 1999 Camry in 2001 & I was there in April 2011 for service & I just happen to mention to my service advisor that I was interested in talking to a salesman about a new car but not ready to buy yet. Soon after the staff meeting was over I was introduced to Ramon Oneal. He was new to the company but you never knew this because he was very informed about all things Toyota. If he couldn't answer the question he made sure he found someone who could answer my questions. Toyota & Ramon kept their promise to have the items that were not on my new 2011 Camry added within 5 days plus give me a loan free of charge. I now have 2 Toyota Camry in my household & the 1999 rides just like the 2011 but without the new car smell! I would recommend this dealership,my salesman Ramon Oneal & the Toyota Camry for anyone looking for a new car. Thanks again Ramon for my Camry. Motorcars Toyota in Cleveland Heights Ohio. More

My experiences with the Service Department at Motorcars has been fantastic. I have been taking our 2006 Toyota Highlander to Motorcars for the past two years. Jon and Kevin were helpful in explaining all has been fantastic. I have been taking our 2006 Toyota Highlander to Motorcars for the past two years. Jon and Kevin were helpful in explaining all of the details of each procedure, educating me on important information, and constantly informing me in a timely manner on the progress of my car. I would recommend the Service Department at Motorcars to all of my friends and family. More

I had been going to another Toyota Dealer and found things changing-not to my liking. this is why I decided to try Motorcars. Kevin Hudak, Matt Glontz-tech and Jonothan Gradomski have been professiona things changing-not to my liking. this is why I decided to try Motorcars. Kevin Hudak, Matt Glontz-tech and Jonothan Gradomski have been professional, reasonable and straightforward-which is what I want. I am now bringing three cars here. It amazes me that after dealing with the other dealer-probably close to 20 years, I started to get lesser service-jobs sent to wrong tech and lots of immediate suggested repairs that may not have been required. I hope that doesn't happen here-as long as things stay as they have been for my first 4 visits, I'll become a longtime customer. Matt, the technician is excellent. Kevin and Jon do a great job. Richard Lawrence More

Derek did an excellent job. He remained in contact with me throughout the whole process, I was coming in town for one day. I appreciated all the figures that he pulled for me in advance along with having s me throughout the whole process, I was coming in town for one day. I appreciated all the figures that he pulled for me in advance along with having set up an appointment for me dedicating the remainder of his Saturday afternoon towards getting me a car within a day. I would definitely recommend him to my friends and family! More

My experience at Motorcars Toyota was very good. Andrew Chiarelli was my salesperson, and he was very knowledgeable regarding the RAV4 that I purchased. I chose him because he went out of his way to fix a Chiarelli was my salesperson, and he was very knowledgeable regarding the RAV4 that I purchased. I chose him because he went out of his way to fix a flat tire on my car (at the Honda Dealership across the street) after the dealership had closed. I would definitely recommend Motorcars Toyota to any person looking for a new vehicle. More

Jon not only excels at customer service he goes above and beyond to keep customers happy. I brought my three small children with me the first time we came to Motorcars when we had a major service and two r beyond to keep customers happy. I brought my three small children with me the first time we came to Motorcars when we had a major service and two recalls on our van. He checked on us consistently, made sure we were comfortable and kept us updated on the van's progress. Even though we were there for three hours I felt very cared for as did my children. The last time I came in I had a different service member who fell well short of helpful. I considered taking my van out to another dealership but Jon managed to redeem my faith in Motorcars. I will happily continue to service my vehicle here because of Jon. More

Very professional, helpful and truly caring. Excellent Job! Free Carwash always a plus....Overall the staff were quick to respond to my concern, evaluated the vehicle..determined the problem and executed Job! Free Carwash always a plus....Overall the staff were quick to respond to my concern, evaluated the vehicle..determined the problem and executed seamlessly.... I have had several vehicles (Acura, BMW, Lexus) and never have I had such great friendly service as I received at Toyota Motorcars Cleveland. More